NAIC Consumer Representatives Application

NAIC Now Accepting Applicants for 2021 Consumer Liaison Representatives

WASHINGTON (Aug. 31, 2020) – The National Association of Insurance Commissioners (NAIC) is currently accepting applications for the 2021 Consumer Liaison Program.

Established in 1992, the Consumer Liaison Program promotes consumer representation and interaction with the NAIC members by providing a way for individuals who are qualified consumer representatives of consumer organizations to participate in NAIC meetings. The NAIC defines a consumer organization as a national, state, or local organization that serves to protect the interests of consumers as they relate to the regulation of insurance.

“The NAIC’s mission is focused on the consumer and supporting them as they make informed decisions regarding insurance products. The Consumer Liaison Program helps amplify the voice of the consumer as the NAIC supports state insurance regulation and address priorities that impact consumers,” said Colorado Insurance Commissioner and Chair of the Consumer Liaison Committee, Michael Conway.

One option for individuals to participate in the Consumer Liaison Program is for the NAIC to provide funding in the form of travel expense reimbursement. In order to qualify for such funding, an individual candidate shall have a commitment to representing consumer interests in insurance regulation, be willing to fully participate in NAIC national meetings and related conference calls, have demonstrated expertise and experience on insurance-related issues addressed by the NAIC, and require NAIC funding in order to fully participate in NAIC national meetings and conference calls. An individual candidate must not have obligations or commitments to an industry that conflict with his/her responsibilities to represent consumer interests.

“Achieving our mission is not possible without the insightful input we receive from consumer liaisons. It’s our hope that we’ll continue to see a high level of interest from current and prospective consumer advocates,” said NAIC President and South Carolina Department of Insurance Director, Ray Farmer.

Individuals who do not need funding may apply to participate in the Consumer Liaison Program as an unfunded consumer representative.

The following link to the NAIC website provides additional information about the NAIC’s Consumer Liaison Program and describes the application process to be appointed as either a funded or unfunded consumer representative:

The application deadline is 5:00 pm Central Time on Oct. 31, 2020. All applicants are required to complete the application, sign the Conflict of Interest Statement, and attach all documents requested. Applicants will be selected in December and notified prior to the Spring National Meeting in 2021.  



About the NAIC

As part of our state-based system of insurance regulation in the United States, the National Association of Insurance Commissioners (NAIC) provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. For more information, visit

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