Bulletin 20-02
Department of Commerce and Insurance
Carriers requested to waive any cost-sharing for COVID-19 lab tests ordered by a provider, and waive cost-sharing for in-network provider office visits and urgent care visits associated with the test, and emergency room visits associated with the test. Carriers are reminded to review Tenn Code re: telehealth and asked to review their networks to ensure they are adequate. Carriers should not use preauthorization as a barrier to treatment and expedited utilization review and appeal should be available. Any evenutal vaccine should be covered immediately and expedited formulary exceptions should be provided where appropriate.