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Hospital Services during the COVID-19 State of Emergency

Department of Insurance

Insurers must not require preauthorization for transfer of patient to make room for a Covid patient, contingent on insurer and any non-particiapting provider negotiating payment and holding the patient harmless from balance billing. Preauthorization and concurrent review for all inpatient services are suspended. Audit activities are suspended. Also, the Department encourages issuers to expedite credentialling, provide guidance on billing, and work with hospitals to advance or expedite claims.

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