Workshops

Monday, Sept. 28 | 8:30 AM – 5:00 PM

Fifty states have adopted annuity “best interest” statutes and rules based on the NAIC Suitability in Annuity Transactions Model Regulation (#275). In this one-day deposition training workshop, attorneys will enhance their understanding of annuities and the best interest standard, while those responsible for enforcing insurance laws will learn how to better compile a case file for an enforcement action. The workshop includes two components: 1) a pre-session virtual deposition basics session and 2) an in-person, practical, hands-on session in which attorneys apply what they learned through a simulated deposition of a mock producer respondent. Before the training, participants will receive supplementary reading materials and other materials related to the training.

Intended Audience: Insurance department attorneys. This training session aims to enable DOI attorneys to develop expertise in building a case file and conducting a deposition in cases involving compliance/enforcement issues related to the annuity best interest/suitability requirements under Model #275. 

Thursday, Oct. 1 | 8:30 AM –12:30 PM  

Building on earlier sessions from the week, this regulator only session will bring together licensing directors and staff involved in producer licensing operations to explore high level issues, including 1033 challenges, licensing uniformity, the Producer Licensing Handbook, and state licensing uniform standards. Participants will also discuss common obstacles and share strategies to navigate and overcome everyday regulatory challenges in producer licensing to advance greater uniformity across states.

Intended Audience: Producer licensing directors and staff involved in producer licensing operations. 

Thursday, Oct. 1 | 1:00 PM – 5:00 PM and Friday, Oct. 2 | 8:30 AM - 12:30 PM

The NAIC Center for Insurance Policy and Research’s annual Insurance Regulatory Research Symposium facilitates dialogue and collaboration between state insurance regulators and academics. Each hour-long segment will feature two presentations from academics on an ongoing research project, with time devoted to discussion, feedback, and questions. The interactive format allows regulators to deepen their understanding of available research on regulatory issues while giving academics feedback on their work. This workshop is open to regulators, NAIC staff, and all academic presenters.

Intended Audience: Regulators whose work spans multiple issues, departments, or lines of business, as presentations will cover a wide range of topics and focus areas, as well as regulators interested in engaging with academic research on insurance regulation and public policy.

Thursday, Oct. 1 | 1:30 PM – 5:00 PM

As insurance issues grow more complex, communications professionals need the tools and confidence to effectively represent both their department of insurance and the NAIC. Participants will explore how to leverage NAIC resources and partnerships, deliver consistent messaging across a range of scenarios, and navigate the nuances of speaking on behalf of a nonpartisan organization while aligning with their state's positions.

The day combines practical instruction with hands-on team exercises, including a consumer education campaign tabletop challenge, media training with mock interviews, and collaborative news release and holding statement writing exercises. Participants leave with sharper communication skills, stronger NAIC partnerships, and the confidence to express ideas clearly and effectively.

Intended Audience: Regulators with public information, consumer outreach, and consumer affairs duties. 

Thursday, Oct. 1 | 1:30 PM – 5:00 PM and Friday, Oct. 2 | 8:30 AM - 12:30 PM

Designed for financial regulators, rate approval regulators, and others who would benefit from a stronger working knowledge of CAT reinsurance programs, this session will help participants gain a deeper understanding of how insurers use these programs to limit their exposure to large loss events. Participants will review key elements of a CAT reinsurance program, including attachment points, limits, participation, and reinstatement, and walk through a case study of an actual company's program.

Note: The CAT Reinsurance Program Review and Assessment is taking the place of Advanced Financial Regulator Training. 

Intended Audience: Financial regulators, rate approval regulators, and others interested in gaining a better understanding of CAT reinsurance programs.

Thursday, Oct. 1 | 1:30 PM – 5:00 PM

Bring your market analysis challenges and put them to work in this interactive, hands-on session led by NAIC Market Regulation staff. Attendees will be invited to submit real-world scenarios and collaborate live as trainers demonstrate how ThoughtSpot and Tableau can be used to uncover insights, prioritize risks, and support regulatory decision-making. Whether you’re refining your analytical approach or exploring new tools, this session offers a unique opportunity to turn practical challenges into actionable solutions.  In addition, the SBS team will be available to answer questions related to market regulation data and provide guidance before data is submitted to the NAIC Market Regulation Database, helping attendees address data concerns and improve data quality prior to submission.  

Intended Audience: New and experienced market analysts who use NAIC i-Site+ tools in their work.

Thursday, Oct. 1 | 1:30 PM – 5:00 PM

Join us for an interactive SBS workshop focused on licensing training, new features, and system enhancements designed to improve your day-to-day work. This session will highlight key updates in SBS, including new correspondence capabilities and efficiencies, along with how SBS integrates with NAIC partner systems like OPTins and NIPR to support a more connected regulatory experience.

Whether you’re new to SBS or looking to expand your expertise, this workshop offers practical insights, hands-on learning, and real-world use cases to help you better leverage SBS and related NAIC tools in your role.

In addition, the SBS team will be available to answer questions related to market regulation data and provide guidance before data is submitted to the NAIC Market Regulation Database, helping attendees address data concerns and improve data quality prior to submission.

Intended Audience: State licensing regulators who are new or experienced with SBS.

Thursday, Oct. 1 | 1:30 PM – 5:00 PM and Friday, Oct. 2 | 8:30 AM - 12:30 PM

TeamMate+ champions will receive hands-on training in administering and supporting their state's use of TM+ for regulatory exam and analysis documentation. Champions are encouraged to bring a laptop to work in a TM+ test environment in real time and learn best practices in database administration, project setup and maintenance, user role customization, and other key functions. The training will be jointly presented and supported by the software vendor, Wolters Kluwer, and NAIC staff. The session is regulator-only, though contract regulators serving as TM+ champions for a state are eligible to attend.

Intended Audience: State TeamMate+ champions, who are a specialized user group charged with administering state use and oversight of TeamMate+ software. Each state has at least one designated champion, many of whom are financial analysts and examiners who support more than 2,000 state insurance regulators in using the software tool daily.

Thursday, Oct. 1 | 1:30 PM – 5:00 PM and Friday, Oct. 2 | 8:30 AM - 12:30 PM

In this interactive workshop, you’ll get a hands-on look at the Compliance Language Assistant for Regulatory Analysis (CLARA), the NAIC’s AI-powered tool designed to help regulators review insurance filings more efficiently and consistently while keeping the reviewer firmly in control of the decision. Participants will walk through CLARA’s reviewer-driven approach: defining a rule, training the tool with compliant and non-compliant language examples, and testing submissions against individual rules or rule sets to receive pass/fail results with supporting rationale. You’ll also discuss where AI adds value (and where it doesn’t), what it takes to operationalize AI safely, and what regulators can learn from early pilots already underway. This collaborative workshop includes practical exercises and shared takeaways you can apply back home.

Intended Audience: State insurance regulators involved in rate and form review, including analysts, supervisors, and subject matter experts responsible for evaluating compliance with filings submitted through SERFF.