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Insurance Summit 2021

Agenda


More information coming soon

Insurance Summit - Opening Session and Welcome Remarks - 210615
Opening Session and Welcome Remarks
Date
June 15, 2021
9:30 AM - 9:50 AM CT
Type
General

This session will welcome attendees to the Virtual Insurance Summit and explain the logistics including access to the Exhibit Hall.

Michael F. Consedine, CEO, NAIC

Audience
Public
Continuing Education
N/A
Insurance Summit - Insurance Industry Financial Results – 20210615
Insurance Industry Financial Results
Date
June 15, 2021
10:00 AM - 10:50 AM CT
Type
Financial Regulation

This session provides an overview of the 2020 annual results, trends, developments in the insurance industry. 

Andy Daleo, Sr. Manager - P/C & Title Financial Analysis, NAIC

Jane Koenigsman, Sr. Manager - L/H Financial Analysis, NAIC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - New to Producer Licensing - 210615
New to Producer Licensing: Uniformity & Reciprocity
Date
June 15, 2021
10:00 AM - 10:50 AM CT
Type
Producer Licensing

Attend this session to hear from Producer Licensing regulators about policy and process for producer licensing. This session will include details on the NAIC Producer Licensing Model Act, Uniform Licensing Standards, Best Practices and Continuing Education assistance.

Karen Vourvopoulos, Chief of License Division, Ohio Department of Insurance

Rachel Chester, Chief of Consumer and Licensing Services, Rhode Island Department of Business Regulation – Insurance Division

Audience
Public
Continuing Education
DRC
Insurance Summit- The Lexicon of Diversity- 210615
The Lexicon of Diversity
Date
June 15, 2021
10:00 AM - 10:50 AM CT
Type
Communications

In partnership with The Wakeman Agency, the Institute for Public Relations conducted a research study analyzing definitions and perceptions relating to diversity, equity, and inclusion in the workplace. A DE&I lexicon for the industry will be developed.

Tina McCorkindale- President and CEO, Institute for Public Relations

Audience
Public
Continuing Education
Insurance Summit - COVID Impact and SOA Research on the US Insurance Industry - 20210615
COVID Impact and SOA Research on the US Insurance Industry
Date
June 15, 2021
11:00 AM - 11:50 AM CT
Type
Financial Regulation

The Society of Actuaries will provide findings on how COVID-19 has affected the insurance industry, including an analysis of its impact on level and causes of death and new patterns of health care insurance utilization in the US.

Dale Hall, Managing Director of Research, Society of Actuaries

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Multipurpose Survey Design - 210615
Multipurpose Survey Design
Date
June 15, 2021
11:00 AM - 11:50 AM CT
Type
Communications

This spring, NAIC's Center for Insurance Policy and Research conducted a survey to better understand how consumers are connecting increasing extreme weather events and their insurance coverage. NAIC's communications department used survey results for news releases and op-eds to support the #YourRiskisReal and #ReduceYourRisk campaigns, while CIPR used other results to inform NAIC committees and craft academic research papers. Learn how we worked together to build this multipurpose research tool.

Laura Kane- Communications Director, National Association of Insurance Commissioners

Lisa Groshong, PhD- Communication Research Scientist, Center for Insurance Policy and Research- National Association of Insurance Commissioners

Audience
Public
Continuing Education
Insurance Summit - Impact of COVID-19 - 210615
Impact of COVID-19
Date
June 15, 2021
11:00 AM - 11:50 AM CT
Type
Producer Licensing

This session will discuss the pandemic’s impact on producers, regulatory changes in response to the pandemic, lessons learned, and emerging issues that may be on the horizon.

Elizabeth Dwyer, Superintendent, Rhode Island Department of Business Regulation

Larry Deiter, Director, South Dakota Division of Insurance

Karen Stakem Hornig, CEO, National Insurance Producer Registry 

Audience
Public
Continuing Education
DRC
Insurance Summit - Accreditation Program and Analysis Tips - 20210615
Accreditation Program and Analysis Tips
Date
June 15, 2021
1:00 PM - 1:50 PM CT
Type
Financial Regulation

In this session, regulators will be given a general understanding of the NAIC Financial Regulation Standards and Accreditation Program. Our focus will be on what is expected during accreditation reviews, specifically discussing each analysis standard and what the review teams look for. 

Jim Hattaway, Managing Director, Noble Consulting

Sara Franson, Accreditation Program Manager, NAIC

Audience
Regulator-Only
Continuing Education
DRC, CPE
Insurance Summit - NARAB II Overview - 210615
NARAB II Overview
Date
June 15, 2021
1:00 PM - 1:50 PM CT
Type
Producer Licensing

Learn about the enactment of the federal law which established the National Association of Registered Agents & Brokers (NARAB II), intended to streamline the nonresident producer licensing process.

Karen Stakem Hornig, CEO, National Insurance Producer Registry (NIPR)

Wesley Bissett, Senior Counsel, Independent Insurance Agents & Brokers of America (IIABA)

Audience
Public
Continuing Education
DRC
Insurance Summit- Tackling Touchy Subjects With the Media- 210616
Tackling Touchy Subjects With the Media
Date
June 15, 2021
1:00 PM - 1:50 PM CT
Type
Communications

Handling the news media is challenging enough when the topic is a simple one. But when the issue is controversial, much more is at stake.

NAIC media trainer and former CNN correspondent Mark Bernheimer will offer tips and tricks for mastering interviews, whether you must face reporters yourself, or prepare your commissioner to do so. This fast-moving seminar will include interview role play with selected volunteers on some of the industry’s most tricky current affairs. You’ll emerge with a stronger media skillset, and guidance on effective messaging for your department’s next tough interview.

Mark Bernheimer- Media Works Resource Group

Audience
Regulator-Only
Continuing Education
Insurance Summit- Moving From Room to Zoom- 210615
Moving From Room to Zoom- Meetings and Presentations in a Post-Pandemic Environment.
Date
June 15, 2021
2:00 PM - 2:50 PM CT
Type
Communications

 

How teams engage in the current- and post-pandemic environment will be strikingly unlike how we’ve operated previously. Teams already are connecting in new ways and will need to improve how they engage and communicate in a two-dimensional “virtual” environment.

Moving a program, meeting, or conference, from in-person to online is not as simple as standing in front of your laptop camera and talking. The right strategy, skills and approach make all the difference.

Gerry Sandusky- Sandusky Group | Sports Broadcast | Voice of the Ravens | Presentation & Media Coach

Audience
Public
Continuing Education
Insurance Summit - Earthquake Insurance and Mitigation Part One - 210615
Earthquake Insurance and Mitigation Part One
Date
June 15, 2021
2:00 PM - 2:50 PM CT
Type
Risk and Resilience

While nearly half of all Americans across 48 states are at risk for damage from an earthquake, the purchase of insurance covering earthquake losses, as well as mitigation to one's property toward earthquake risk, remains low across the U.S. This is true even in high earthquake risk areas such as in California where approximately 90% of Californian homes do not have earthquake insurance. The California Earthquake Authority (CEA) was designed to address the earthquake insurance and mitigation protection gap in the state. This session will discuss the work of the CEA to address the California earthquake protection gap, in particular the establishment of their Brace and Bolt mitigation program.

Glenn Pomeroy, Chief Executive Officer, California Earthquake Authority

Janiele Maffei, Chief Mitigation Officer, California Earthquake Authority

Audience
Public
Continuing Education
DRC
Insurance Summit - NIPR New Initiatives - 210615
NIPR New Initiatives and Updates
Date
June 15, 2021
2:00 PM - 2:50 PM CT
Type
Producer Licensing

NIPR currently provides several products and services to assist in your electronic producer licensing navigation. Attend this session to hear about some of the exciting enhancements and new initiatives being created to move toward an effortless producer licensing navigation.

Trevor Barnard, Product Manager, National Insurance Producer Registry (NIPR)

Zach Ludwig, Product Manager, National Insurance Producer Registry (NIPR)

Mike Turpin, Customer Experience Manager, National Insurance Producer Registry (NIPR)

Audience
Public
Continuing Education
DRC
Insurance Summit - Risk Retention Groups – For Domiciliary and Non-Domiciliary Regulators - 20210616
Risk Retention Groups – For Domiciliary and Non-Domiciliary Regulators
Date
June 16, 2021
10:00 AM - 10:50 AM CT
Type
Financial Regulation

Whether you are a seasoned domestic regulator of risk retention groups (RRGs) or a non-domestic regulator with limited interaction with RRGs, this session has something for everyone.  Topics are derived from recent work of the NAIC’s RRG Task Force and will include best practices and insights from regulators, the registration process for non-domestic states, and communication expectations for domiciliary and non-domiciliary regulators. 

Dawn Withers, Attorney, California Department of Insurance

Sandy Biggleston, Director of Captive Insurance, Vermont Department of Financial Regulation

Becky Meyer, Sr. Accreditation Manager, NAIC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - New to Insurance Fraud - 210616
New To Insurance Fraud
Date
June 16, 2021
10:00 AM - 10:50 AM CT
Type
Antifraud

Attend this session to hear from State Insurance Fraud Directors about policy and investigative procedure. This session will include details on the collaboration between state, attorney general, law enforcement, federal agencies and industry SIU.  

 

 

 

 

Commissioner Trinidad Navarro, Delaware Insurance Department

Mike Beavers, Deputy Commissioner Agent Regulation Division Virginia Bureau of Insurance

Armand Glick, Director of Fraud, Utah Insurance Department

Juan Garret, Fraud Investigation Division Director, Kentucky Department of Insurance

Simon Blank, Director Division of Investigative & Forensic Services, Department of Financial Services, Division of Insurance Fraud

Roberta Baca, Criminal Division Director, New Mexico Office of the Superintendent of Insurance

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - Social Trends 2021 - 210616
Social Trends 2021
Date
June 16, 2021
10:00 AM - 10:50 AM CT
Type
Communications

An overview of social media and the most effective ways to deepen customer relationships and grow value from social channels.

Rafael Tercarolli- Principal, Social Media- Hootsuite

Audience
Public
Continuing Education
Insurance Summit - Natural Disasters, Catastrophes and Insurance Fraud - 210616
Natural Disasters, Catastrophes and Insurance Fraud
Date
June 16, 2021
11:00 AM - 11:50 AM CT
Type
Antifraud
Risk and Resilience

Insurance fraud can take place on many different levels.  This session will explore how insurance fraud takes place during natural disasters and catastrophes.

Alan Haskins, Vice President of Government Affairs, National Insurance Crime Bureau

Steve Hill, Senior Director - Strategic Operational Planning, National Insurance Crime Bureau

Audience
Public
Continuing Education
DRC
Insurance Summit - SERFF Industry User Training - 210622
SERFF Industry User Training and Updates
Date
June 16, 2021
11:00 AM - 11:50 AM CT
Type
Technology

Learn more about how to use SERFF while learning some effective, time saving filing tips and future enhancements.

Frances Stuart, Education and Training Manager III, National Association of Insurance Commissioners

Audience
Public
Continuing Education
DRC
Insurance Summit - Liquidity Stress Testing - 20210616
Liquidity Stress Testing
Date
June 16, 2021
11:00 AM - 11:50 AM CT
Type
Financial Regulation

This session will educate participants on the liquidity stress test framework and its detailed components around insurers cash flow assumptions.

Justin Schrader, Chief Financial Examiner, Nebraska Department of Insurance

Tim Nauheimer, Sr. Financial Markets Advisor-Macroprudential Surveillance, NAIC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Cyber Insurance Market and Related Regulatory Issues - 210616
Cyber Insurance Market and Related Regulatory Issues
Date
June 16, 2021
1:00 PM - 1:50 PM CT
Type
General

Given the past year, this area has experienced significant events that are driving current direction, decisions and activity. Tune into this session to hear from experts about the risks and rewards of cyber related regulations, timely and interesting developments in the cyber (re)insurance market and governance and risk management. 

Fred Karlinsky, Shareholder Co-Chair, Insurance Regulatory & Transactions Practice, Greenberg Traurig, P.A.

Jena Valdetero, Co-Chair of the Greenberg Traurig's U.S. Data, Privacy and Cybersecurity Practice

Phil Rosace, Vice President and Data Asset Lead for Vantage Group Holding

Justin S. Herring, Executive Deputy Superintendent, Cybersecurity, NY Department of Financial Services

Audience
Public
Continuing Education
DRC
Insurance Summit - Impact of COVID-19 - 210616
Impact of COVID-19
Date
June 16, 2021
1:00 PM - 1:50 PM CT
Type
Antifraud

This session will discuss the pandemic’s impact from the federal and state perspective, investigation changes in response to the pandemic, lessons learned, and emerging issues that may be on the horizon.

Cynthia Lucas, Vice President, Anti-Fraud Initiatives National Health Care Anti-Fraud Association

Bob Mays, Staff Vice President for Anthem, Inc.’s Special Investigations Unit

Gary Cantrell, Deputy Inspector General for Investigations Office of Inspector General, Department of Health and Human Services

Timothy Dineen, Director of Security and Administration Division of Horizon BCBSNJ Special Investigations

Audience
Public
Continuing Education
DRC
Insurance Summit - CIPR Earthquake Consumer Survey Collaboration - 210616
CIPR Earthquake Consumer Survey Collaboration
Date
June 16, 2021
1:00 PM - 1:50 PM CT
Type
Communications
Risk and Resilience

Missouri is the third largest market for earthquake insurance among the states, exceeded only by California and Washington. Yet few Missourians are aware of the state's major natural hazard risk and even fewer have earthquake insurance. NAIC's Center for Insurance Policy and Research has teamed up with the Missouri Department of Commerce & Insurance and the University of Missouri's Disaster and Community Crisis Center to study Missourians' knowledge gap to inform planning and communication efforts. Join us to learn what we're planning and discuss how a research partnership could help you tackle your state's risks.

Lori Croy, Director of Communications, Missouri Department of Commerce & Insurance 

Brian Houston, PhD, Associate Professor and Chair in the Department of Communication at the University of Missouri and Director for the Disaster and Community Crisis Center at the University of Missouri  

Lisa Groshong, PhD- Communication Research Scientist, Center for Insurance Policy and Research- National Association of Insurance Commissioners

Audience
Public
Continuing Education
DRC
Insurance Summit - Insurance Fraud – How a Lack of Ethics Can Cause Solvency Problems - 20210616
Insurance Fraud – How a Lack of Ethics Can Cause Solvency Problems
Date
June 16, 2021
2:00 PM - 2:50 PM CT
Type
Financial Regulation

This session will assist analysts and examiners in understanding how fraud can occur at an insurer and the related implications. Through examples of common transactions, learn how to identify risks and analyze/examine those transactions for indications of potential issues.  

Jim Hattaway, Managing Director, Noble Consulting

Liz Nielson, Senior Consultant, Noble Consulting

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Elder Insurance Fraud - 210616
Elder Insurance Fraud
Date
June 16, 2021
2:00 PM - 2:50 PM CT
Type
Antifraud

Take a first hand look into the investigation and conviction that came out of a million dollar elder insurance fraud case.

Michelle Rafeld, Assistant Director, Fraud, Enforcement & Licensing Division, Ohio Department of Insurance

Audience
Public
Continuing Education
DRC
Insurance Summit - Accreditation Program and Examination Tips - 20210617
Accreditation Program and Examination Tips
Date
June 17, 2021
10:00 AM - 10:50 AM CT
Type
Financial Regulation

In this session, regulators will be given a general understanding of the NAIC Financial Regulation Standards and Accreditation Program. Our focus will be on what is expected during accreditation review, specifically discussing each examination standard and what the review teams look for.

John Humphries, Partner, Risk and Regulatory Consulting, LLC

Sara Franson, Accreditation Program Manager, NAIC

Audience
Regulator-Only
Continuing Education
DRC, CPE
Insurance Summit - Global Initiatives Concerning Insurance Fraud - 210616
Global Initiatives Concerning Insurance Fraud
Date
June 17, 2021
10:00 AM - 10:50 AM CT
Type
Antifraud

Insurance fraud takes place all over the world. Take a look at the collaboration with the U.S. and international counterparts on how insurance fraud can be prevented.

Matthews Smith, Executive Director, Coalition Against Insurance Fraud

Dennis Toomey, Director of Risk and Compliance Analytics Practice at Protiviti

Glen Marr, Senior Director Insurance Analytics & Financial Crimes, Luxoft

Maxence Bizien, Director of the Agency of Fight Against Insurance Fraud (ALFA)

Wade Wickre, Insurance Financial Crimes Leader, IBM for North America

Audience
Public
Continuing Education
DRC
Insurance Summit - Recent Trends in Cybersecurity Breaches - 20210617
Recent Trends in Cybersecurity Breaches
Date
June 17, 2021
11:00 AM - 11:50 AM CT
Type
Antifraud
Financial Regulation

Based on forensic evidence collected from partner organizations as well as the Verizon caseload, the 2021 Verizon Data Breach Investigations Report (DBIR) presents a rare and comprehensive view into the world of corporate cybercrime. Now in its 14th year of publication, this research has been used by thousands of organizations to evaluate and improve their security programs. The presentation will discuss the evolution of results over the years, and delve into the people, methods and motives that drive attackers today.   

Suzanne Widup, Sr. Principal – Threat Intel,  Verizon

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Lead Generators - 210617
Lead Generators
Date
June 17, 2021
1:00 PM - 1:50 PM CT
Type
Antifraud

Join us and take a look at the efforts being taken at the NAIC to identify improper marketing by various entities of health plans.

Martin Swanson - Deputy Director and General Counsel, Nebraska Department of Insurance

Frank Pyle - Manager Consumer Enforcement and Market Regulation, Delaware Department of Insurance

Audience
Public
Continuing Education
DRC
Insurance Summit - VOSTF Overview - 20210617
Valuation Of Securities (E) Task Force Overview
Date
June 17, 2021
2:00 PM - 2:50 PM CT
Type
Financial Regulation

This session will cover significant regulatory updates from the Valuation of Securities (E) Task Force.

Charles Therriault, Director - Securities Valuation Office, NAIC

Marc Perlman, Investment Counsel, NAIC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Artificial Intelligence and the Battle Against Insurance Fraud - 210617
Artificial Intelligence and the Battle Against Insurance Fraud
Date
June 17, 2021
2:00 PM - 2:50 PM CT
Type
Antifraud

Take a look at artificial intelligence and how it can be used to help fight insurance fraud. 

Matthews Smith, Executive Director, Coalition Against Insurance Fraud

Dan Sereduick, Senior Counsel Data Governance and Compliance Officer, Shift Technology

Dan Donovan, Vice President Customer Success and Solution Consulting Americas, Shift Technology

Audience
Public
Continuing Education
DRC
Insurance Summit - Modeling Resilience with National Institute of Standards and Technology, Center of Excellence - 210624
Modeling Resilience with National Institute of Standards and Technology, Center of Excellence
Date
June 22, 2021
10:00 AM - 10:50 AM CT
Type
Risk and Resilience

The Center for Risk-Based Community Resilience Planning (a NIST-funded Center of Excellence) is unique in merging the disciplines of Engineering, Social Sciences and Economics to model community resilience comprehensively. This session will provide an overview of the center's resilience test-bed modeling platform and activities for Joplin MIssouri, which suffered one of the deadliest and costliest tornadoes on record in the U.S. in 2011.

John van de Lindt, Colorado State University

Harvey Cutler, Colorado State University

Jong Lee, University of Illinois

Jamie Kruse, East Carolina University 

 

Audience
Public
Continuing Education
DRC
Insurance Summit - Consumer Assistance When Disaster Strikes - (210622)
Consumer Assistance When Disaster Strikes
Date
June 22, 2021
10:00 AM - 10:50 AM CT
Type
Market Regulation

This session will provide a regulator and industry panel discussion on the importance of year-round preparation, leveraging existing relationships, and out-of-the-box thinking in approaching disaster readiness and response.

Kathy Shortt, Senior Deputy Commissioner, North Carolina Department of Insurance, Consumer Assistance Group 

Elizabeth Gulick, Vice President, Claims Operations, USAA Insurance 

Audience
Public
Continuing Education
DRC
Insurance Summit - SBS Overview - 210622
SBS Overview
Date
June 22, 2021
10:00 AM - 10:50 AM CT
Type
Technology

Plan to attend this informative session to learn more about the SBS project. This session will cover the status as well as the project goals for 2021 and 2022.  An SBS demo will also be provided covering the Home Page dashboard, Large Volume Correspondence and the SBS Regulator Collaboration Space.

Roger Graves, SBS Product Manager, National Association of Insurance Commissioners

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - Data and Privacy - 210622
Data and Privacy - What's Happening With Consumer Privacy Standards: the Impact on Insurance Regulation and the Consumer's Perspective
Date
June 22, 2021
11:00 AM - 11:50 AM CT
Type
Market Regulation

This consumer representative and regulator session will discuss the emerging and constantly changing landscape regarding consumer privacy expectations relating to insurance data regulation. Updates will also be given on federal and state legislative changes and on the 2021 NAIC Privacy Protections (D) Working Group. Consumer representatives will be dividing their comments between what consumers think about privacy and the positions of consumer advocates.

Brenda J. Cude, Ph.D., Professor Emeritus, Department of Financial Planning, Housing and Consumer Economics, University of Georgia

Karrol Kitt, Ph.D., Associate Professor Emeritus, University of Texas at Austin

Cynthia Amann, Office of the Director, Designated Principle Assistant, Missouri Department of Commerce and Insurance

Jennifer McAdam, Senior Counsel, NAIC

Brooke Stringer, Senior Financial Policy and Legislative Advisor, NAIC

Audience
Public
Continuing Education
DRC
Insurance Summit - Low Interest Rates and their Impact on Individual Life and Annuity Products - 20210622
Low Interest Rates and their Impact on Individual Life and Annuity Products
Date
June 22, 2021
11:00 AM - 11:50 AM CT
Type
Financial Regulation

This session will educate participants on the impact of the low interest rate environment and COVID on new business and product focus for life and annuity companies in 2020 and beyond.

Marianne Purushotham, Corporate Vice President, LIMRA Research Data Services

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - OPTins Discussion - 210622
OPTins Application Panel Discussion
Date
June 22, 2021
11:00 AM - 11:50 AM CT
Type
Technology

Panel discussion on how the NAIC is transforming the OPTins application to make it more user friendly and modernizing the platform with new architecture.

Alex Rogers, Implementation Manager, National Association of Insurance Commissioners

Dan Cook, Solutions Architect, National Association of Insurance Commissioners

Audience
Public
Continuing Education
DRC
Insurance Summit - Chief Market Regulators Forum - 210622
Chief Market Regulators Forum
Date
June 22, 2021
1:00 PM - 2:50 PM CT
Type
Market Regulation

The Chief Market Regulator Forum is a Regulator-to-Regulator interactive session for state regulators. The session offers regulators an opportunity to speak openly about issues, challenges, and concerns in their respective states. It provides an opportunity to share knowledge and information. During the Chief Market Regulator Forum, there will also be information shared regarding the 2021 National Analysis Project.

Tracy Biehn, Senior Deputy Commissioner, Product Regulation Group, North Carolina Department of Insurance

Pam O'Connell, Division Chief, Market Conduct Division, California Department of Insurance

Audience
Regulator-Only
Continuing Education
N/A
Insurance Summit - Changes in Financial Examination Panel Discussion - 20210622
Changes in Financial Examination Panel Discussion
Date
June 22, 2021
1:00 PM - 1:50 PM CT
Type
Financial Regulation

Over the last few years, as risk-focused surveillance continues to evolve, the amount and quality of information available to examiners when conducting financial examinations has grown. This includes more in-depth information about an insurer’s ERM/ORSA processes and enhanced monitoring in between examinations through risk-focused analysis. Examinations have also faced certain challenges due to impacts of the pandemic and continued efforts to enhance exam quality and efficiency. During this panel discussion, attendees will hear from experienced regulators about how these changes have impacted examinations and how examination teams are adapting.

Malis Rasmussen, Deputy Director and Chief Examiner, Utah Insurance Department

Michael Shanahan, Certified Supervising Examiner, Connecticut Insurance Department

Marshay Spencer, Financial Examiner/Analyst Supervisor, Florida Office of Insurance Regulation

Bailey Henning, Manager - Financial Examination, NAIC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - National Flood Insurance Program Marketing and Outreach- 212206
National Flood Insurance Program Marketing and Outreach: How a federal agency uses marketing research and data driven decisions to guide ad campaigns
Date
June 22, 2021
1:00 PM - 1:50 PM CT
Type
Communications
Risk and Resilience

As FEMA launches its 2021 hurricane season advertising campaign, FEMA marketing expert Olivia Humilde will describe how the agency uses market research to determine target markets and how this information guides when and where the agency places ads.  

Olivia Humilde, FEMA

Audience
Public
Continuing Education
DRC
Insurance Summit - Regulatory and Industry Lessons Learned from one of the Deadliest and Costliest Tornados on Record – Joplin 10 years later 210622
Regulatory and Industry Lessons Learned from one of the Deadliest and Costliest Tornados on Record – Joplin 10 years later
Date
June 22, 2021
2:00 PM - 2:50 PM CT
Type
Risk and Resilience

On May 22, 2011 an EF-5 tornado hit Joplin Missouri causing 161 fatalities, 1000 injuries, and $3 billion in damages from 553 business and 7500 residences making it one of the deadliest and costliest tornado events on recrod. Following the 10-year anniversary of the Joplin tornados that ravaged the community, the panelists, including Missouri Department of Commerce and Insurance current and former staff, as well as industry, will discuss the storms devastation and the extensive recovery efforts undertaken after the event.

John Huff, Association of Bermuda Insurers and Reinsurers (ABIR)

Carrie Couch, Missouri Department of Commerce and Insurance

John Rehagan, Missouri Department of Commerce and Insurance

Shawn Ricks, Shelter Insurance

Audience
Public
Continuing Education
DRC
Insurance Summit - Under Utilized Analysis Tools - 20210622
Under Utilized Analysis Tools
Date
June 22, 2021
2:00 PM - 2:50 PM CT
Type
Financial Regulation

This session will provide an overview of financial analysis tools that may be under-utilized in conducting risk-focused analysis and will include practical application in the solvency analysis process.

Crystal Brown, Sr. Health RBC Analyst & Education Coordinator, NAIC

Rodney Good, Manager - P/C & Title Financial Analysis, NAIC

Ralph Villegas, Manager - L/H Financial Analysis, NAIC

Audience
Regulator-Only
Continuing Education
DRC, CPE
Insurance Summit - SERFF State Training - 210622
SERFF State User Training and Updates
Date
June 22, 2021
2:00 PM - 2:50 PM CT
Type
Technology

Learn more about how to use SERFF while learning some effective, time saving filing tips and future enhancements.

Frances Stuart, Education and Training Manager III, National Association of Insurance Commissioners

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - Assessing Innovation in the AM Best Rating Process & the Impact of Technology on the Property & Casualty Industry - 20210623
Assessing Innovation in the AM Best Rating Process & the Impact of Technology on the Property & Casualty Industry
Date
June 23, 2021
10:00 AM - 10:50 AM CT
Type
Financial Regulation

This session will educate participants on the impact that technology is having on property casualty underwriting, with an emphasis on personal lines, and how AM Best considers the associated risks in their reviews.

Richard Attanasio, Senior Director , AM Best - Rating Services

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - SBS Case Mgmt Overview - 210623
SBS Case Management Overview
Date
June 23, 2021
10:00 AM - 10:50 AM CT
Type
Technology

SBS Case Management offers a full complement of case management functionality covering a wide variety of market regulation and consumer protection initiatives including consumer complaints, enforcement, consumer fraud and exam tracking.  Attend this session to understand how this SBS offering could streamline the collection, management, communication, and reporting of information in this critical area of your insurance department.

Kevin Cullen, Sr. Product Lead, National Association of Insurance Commissioners

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - Industry Perspective on Mitigation and Resilience Collaboration 210623
Industry Perspective on Mitigation and Resilience Collaboration
Date
June 23, 2021
11:00 AM - 11:50 AM CT
Type
Risk and Resilience

This engaging panel will discuss loss leaders in the property insurance market, ways the insurance industry is supporting mitigation and resiliency initiatives, and how public-private partnerships can drive the nation toward a better future with more resilient homes and communities. This event will outline ways industry and regulators can work together on mitigation.

Mark Afable, Commissioner, Wisconsin Office of the Commissioner of Insurance
 

John Huff (Association of Bermuda Insurers and Reinsurers)

Craig Tillman (RenaissanceRe)

Steve Simkins (State Farm)

Cate Paolino (National Association of Mutual Companies)

Audience
Public
Continuing Education
DRC
Insurance Summit - SBS Industry Tools - 210623
SBS Industry Tools
Date
June 23, 2021
11:00 AM - 11:50 AM CT
Type
Technology

SBS currently focused primarily on supporting insurance department regulatory functions.  While supporting regulators will always be a primary focus of SBS the system also excels at supporting the needs of industry representatives and consumers.  SBS offers a full complement of lookup (licensee, company, and education), license and education transcript printing, as well as license, company and education provider and case management administration tools focused on making mission critical functions easier to accomplish and more efficient.  Attend this session to learn more about how SBS can help you do your job.

Roger Graves, SBS Product Manager, National Association of Insurance Commissioners

Audience
Public
Continuing Education
DRC
Insurance Summit - Risk Rating 2.0 Overview and Methodology Training for Floodplain Management - 210623
Risk Rating 2.0 Overview and Methodology Training for Floodplain Management
Date
June 23, 2021
12:00 PM - 1:50 PM CT
Type
Risk and Resilience

The vast majority of flood insurance policies in the U.S. are sold through the National Flood Insurance Program (NFIP). FEMA is currently transforming its NFIP pricing methodology through Risk Rating 2.0, which will incorporate more flood risk variables amongst a number of other rating changes. Building from their Risk Rating 2.0 fundamentals training released over the past two months, FEMA representatives will provide further detail on the rating changes and timing, field related Department of Insurance questions, and also discuss the role of mitigation through the NFIP's Community Rating System program.

Jeff Jackson, FEMA

Tony Hake, FEMA

Rachel Sears, FEMA

Audience
Public
Continuing Education
DRC
Insurance Summit - SBS Enhancement Process - 210623
SBS Enhancement Process
Date
June 23, 2021
1:00 PM - 1:50 PM CT
Type
Technology

The SBS Enhancement Sub-Committee (ESC), comprised of regulators from 7 states, is focused on working as a team to review and prioritize enhancements submitted by SBS users.  The objective of the ESC is to drive and fully complete the vetting and prioritizing of enhancement requests as a regulator—directed initiative.  The result of this new process, we believe, will be the SBS team delivering more high value enhancements at a faster pace than in years past. During this session we will provide an overview of the inner workings of the new process and an update on lessons learned.

Rachel Chester, Chief of Insurance Consumer and Licensing Services, Rhode Island Division of Insurance

Trish Skahan, SBS Sr. Product Lead, National Association of Insurance Commissioners

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - Jumpstart Reports 2021 Update - 210623
Jumpstart Reports 2021 Update
Date
June 23, 2021
1:00 PM - 1:50 PM CT
Type
Financial Regulation

This session will explain the updates to the Jumpstart reports, what they are intended to identify, how exceptions are addressed and how they are to be used in solvency monitoring. 

AD Berry, Systems Liaison, NAIC

Mary Caswell, Sr. Manager - Data Quality, NAIC

Miguel Romero, Financial Regulatory Services Manager, NAIC

Audience
Regulator-Only
Continuing Education
DRC, CPE
Insurance Summit - SBS Hot Topics - 210623
SBS User Hot Topics
Date
June 23, 2021
2:00 PM - 2:50 PM CT
Type
Technology

This session will focus on topics important to our regulator users and how SBS could help them streamline their work across the insurance regulatory spectrum.  Key topics include: 1) Development of a consumer/company complaints portal, 2) Creating and distributing via email invoices in bulk, and 3) Developing a variety of tools focused on increasing electronic submittals (address changes, applications, attachments, etc.).

Roger Graves, SBS Product Manager, National Association of Insurance Commissioners

Audience
Regulator-Only
Continuing Education
DRC
Dark Patterns - 210623
Dark Patterns: How Digital Designs Can Guide Consumer Choices
Date
June 23, 2021
2:00 PM - 2:50 PM CT
Type
Market Regulation

This session will take an in-depth look into the ways webpages can be designed to manipulate consumer choices.

Birny Birnbaum, Consulting Economist; Executive Director, Center for Economic Justice

Audience
Public
Continuing Education
DRC
Insurance Summit - FEMA Building Code Strategy Follow-Up 210624
FEMA Building Code Strategy Follow-Up
Date
June 24, 2021
10:00 AM - 10:50 AM CT
Type
Risk and Resilience

During this session, Ed Laatsch will discuss FEMAs building code activities to advance the adoption and enforcement of disaster resistant building codes and standards for FEMA programs and for communities nationwide. The session with describe FEMAs goal to integrate building codes and standards across FEMA, strengthen Nationwide capability for superior building performance and advance understanding to drive public action.

Ed Laatsch, Planning, Safety & Building Code Science Division Director, FEMA

 

Audience
Public
Continuing Education
DRC
Insurance Summit - MARS Level 1 Analysis for P&C Companies - 210624
MARS Level 1 Analysis for P&C Companies
Date
June 24, 2021
10:00 AM - 11:30 AM CT
Type
Market Regulation

This session will walk through each question of a Level 1 analysis of a P&C company in the Market Analysis Review System (MARS).

John Haworth, Market Conduct Oversight Manager, Washington State Office of the Insurance Commissioner

Audience
Regulator-Only
Continuing Education
DRC
Insurance Summit - The Shape of Capital Markets After the COVID-19 Pandemic and Implications on US Insurer Investments - 20210623
The Shape of Capital Markets After the COVID-19 Pandemic and Implications on US Insurer Investments
Date
June 24, 2021
10:00 AM - 10:50 AM CT
Type
Financial Regulation

A review of the different investment markets with a particular focus on the continuing repercussions from the pandemic in 2020.  Discussion about how the market volatility affected US insurer investments, how those affects may continue to linger and impact investment practices, and what insurance regulators should be focused on.

Carrie Mears, Chief Investment Specialist, Iowa Insurance Division

Ed Toy, Senior Manager, Investment Specialist, Risk & Regulatory Consulting LLC

Audience
Public
Continuing Education
DRC, CPE
Insurance Summit - Earthquake Insurance and Mitigation Part Two 210622
Earthquake Insurance and Mitigation Part Two
Date
June 24, 2021
11:00 AM - 11:50 AM CT
Type
Risk and Resilience

While nearly half of all Americans across 48 states are at risk for damage from an earthquake, the purchase of insurance covering earthquake losses, as well as mitigation to one's property toward earthquake risk, remains low across the U.S. During this session, FEMA will describe the Wasatch Front Unreinfrced Masonry Risk Reduction Strategy developed to mitigate the earthquake risk along the Wasatch faultline which poses severe threat to Utah's most densley populated urban areas. The session will include planning and lessons learned as well as earthquake insurance and inventory.

Anne Rosinski, Sean McGowan and Amanda Siok, FEMA

Audience
Public
Continuing Education
DRC
Insurance Summit - Model Law Research Talks - 210624
Model Law Research Talks
Date
June 24, 2021
1:00 PM - 1:50 PM CT
Type
General

Two of the NAIC’s 2021 Research Fellows will present their ongoing research projects on NAIC Model Law-related topics. Dr. Luo’s work focuses on uncovering patterns in how NAIC Model Laws are adopted by state legislatures to help inform regulators as they draft and amend models and work with legislators to enact their legislative agendas. Professor Parson has been studying the evolving landscape anti-rebate statute modernization for several years. Her work as an NAIC Fellow focuses on the NAIC’s recently amended anti-rebating language in the Unfair Trade Practices Model Act and the potential impacts of anti-rebate statute modernization on various insurance policy types.

Jingshu “Joy” Luo, PhD,  Assistant Professor, Lemoyne College

Jamie Parson, J.D., Assistant Professor, Appalachian State University

Audience
Public
Continuing Education
DRC, CLE
Insurance Summit - FEMA Natural Hazard Retrofit Program Toolkit - 210623
FEMA Natural Hazard Retrofit Program Toolkit
Date
June 24, 2021
1:00 PM - 1:50 PM CT
Type
Risk and Resilience

Pre-Disaster Mitigation is one of the five workstreams of the Climate and Resiliency (EX) Task Force and during this session, FEMA will describe their toolkit to engage on mitigation. Mary Witucki will discuss FEMAs Natural Hazards Retrofit Program Toolkit, designed to help local jurisdictions shape retrofit programs tailored to their own community's needs and hazards.

Mary Witucki, FEMA

 

Audience
Public
Continuing Education
DRC
Insurance Summit - Accreditation Q&A Panel - 210624
Accreditation Q&A Panel
Date
June 24, 2021
1:00 PM - 1:50 PM CT
Type
Financial Regulation

This session will include discussion of the role and purpose of the accreditation program in state regulation, what states that perform well for accreditation have in common, and frequently asked accreditation questions.  Insights will be shared from the perspective of a financial regulator, accreditation team member and NAIC staff. 

Kathy Belfi, Insurance Program Manager, Connecticut Insurance Department

Ed Dinkel, Sr. Financial Consultant, Rector & Associates

Becky Meyer, Sr. Accreditation Manager, NAIC

Audience
Regulator-Only
Continuing Education
DRC, CPE
Insurance Summit - Solvency & Catastrophe Modeling Panel - 210624
Solvency & Catastrophe Modeling Panel
Date
June 24, 2021
2:00 PM - 2:50 PM CT
Type
Financial Regulation
Risk and Resilience

The session will explore the anatomy of a catastrophe model and what a regulator needs to know to evaluate the catastrophe risk exposure of an insurer.

Susan Bernard, Deputy Commissioner of the Financial Surveillance Branch, California Department of Insurance

Matthew Nielsen, Senior Director, Government and Regulatory Affairs, RMS, Inc

Elisabetta Russo, Enterprise Risk Management Advisor, NAIC

 

 

Audience
Public
Continuing Education
DRC, CPE