Agenda

Welcome remarks by NAIC CEO Gary D. Anderson and NIPR CEO Karen Stakem Hornig, immediately followed by the conference kickoff keynote: “The Team’s Success is Your Success”

The culture at NASA emphasized the importance of teamwork, and put the success of the team and the mission above individual accomplishments. Strong relationships between team members were forged through the extraordinary experiences that Mike and his fellow astronauts shared during their training and spaceflights. This teamwork enabled them to successfully complete their training, overcome tragedy, build the International Space Station, and repair the Hubble Space Telescope. Mike discusses how the NASA models for teamwork and leadership can be applied to the business world and in life.

In this dynamic session, attendees will gain an insider’s look into the critical issues shaping the life insurance sector today. You’ll hear the unique perspectives of insurance commissioners and their staff as they confront the complex landscape of life insurance from their unique vantage points. While department staff grapple with technical challenges, commissioners face broader strategic concerns. This session will illuminate both perspectives, covering key topics such as the role of private equity, the Generator of Economic Scenarios (GOES), annuity suitability, and other critical impacts on the industry. Do not miss the opportunity to gain valuable insights to help you stay ahead in the ever-evolving life insurance sector.

This session will consider aspects of health insurance marketing and oversight, including the perspective of state and federal coordination and the related challenges and opportunities.

Property insurance markets are navigating challenging times. In this session AM Best offers a comprehensive overview of property and reinsurance markets, covering recent financial results, geographic loss trends, and the impacts of the economy and inflation on the industry. Attendees will gain insights into how insurers are responding to market pressures and what the future holds for 2025 and beyond. Join us to explore strategic responses, emerging opportunities, and innovative solutions in the face of ongoing industry stress and evolving risks.

Join us for a high-level discussion of key international issues currently shaping the insurance industry, as well as those anticipated in the near future. This session examines the diverse perspectives and underlying factors that drive differences in views and positions within global discussions.

This session will delve into the role of the accreditation program in fostering uniformity, consistency, and coordination in insurance regulation across states. Attendees will gain insight into how accreditation standards and processes are strategically implemented to improve the quality and effectiveness of insurance regulation.

Join us over lunch for an engaging session with the NAIC's 2024 officers. Get ready to delve into the heart of insurance regulation as our officers will share their unique perspectives on current and future NAIC priorities. Prepare your questions as they take the stage to offer insights and guidance, sharing a firsthand glimpse into the inner workings of our dynamic industry. Discover the pivotal role of industry regulation and why it is more crucial than ever. Do not miss this opportunity to gain valuable knowledge and connect with industry leaders.

In-Person Attendee Lunch: 11:50 AM 
Panel Discussion: 12:30 – 1:30 PM

In this session, we will discuss the quantitative and qualitative research methods employed by the Center for Insurance Policy and Research and the questions these methods can address. This session will cover the research process at a high level and offer insight into how regulators can access information and assistance to answer insurance and policy questions through a variety of research approaches.

Generative artificial intelligence, or GenAI, has revolutionized the field of artificial intelligence by enabling machines to create realistic content, such as conversational text, images, voices and sounds, videos, and other expressive content. This session provides an introduction to GenAI, covering its underlying principles, applications, and potential impacts on the insurance industry.

This session will take a deep dive into the realm of insurance fraud. We’ll examine the latest tactics being used by fraudsters and what are we doing to combat them. Session attendees will discover how certain financial tools and market conduct reviews are aiding investigations and hear first-hand stories and cases of insurance fraud from the frontlines. This session is a must-attend for anyone looking to stay ahead of the latest schemes and learn how to fight back effectively.

Join a dynamic panel of thought leaders as they explore how the insurance industry can shed its traditional image of one-dimensional opportunities. This session will expand your operational strategies to become more appealing and impactful to people of all generations through different cultural lenses. Get ready to drive significant financial success through the power of engaging diverse audiences.

Join this session to get a pulse on the insurance industry with Moody’s in-depth analysis. Experts will reveal a comprehensive overview and a future trajectory of the industry’s financial health across the property/casualty, life, and health insurance sectors. Take part in qualitative and quantitative discussions on the prevailing trends shaping each segment, including emerging risks, industry forecasts, and the key factors that are driving changes in profitability, underwriting, and claims. Participants can expect a thorough examination of current and projected trends, with opportunities for interactive discussion and questions.

Based on insights directly from insurance regulators, the NAIC identified the frequently asked consumer questions, key issues, and trends that regulators are experiencing during this tumultuous time. We used the results to find and analyze gaps, exploring whether they stemmed from a need for better consumer education and understanding, shifts in marketing practices, social media outreach, or confusion related to these areas. This session will delve into those gaps and how we can work to close them.

Wrap up the first day of the Insurance Summit at our lively Social Hour! Enjoy drinks and light bites as you mingle with fellow attendees. Drop by anytime between 5:00 and 6:30 p.m. to kick off the evening. Everyone is welcome, and no registration or RSVP is required.

Esther L. George, former president and the CEO of the Federal Reserve Bank of Kansas City, will provide her perspective on the current state of the economy, based on more than four decades of experience at the Federal Reserve, including inflation and the likely path of interest rates.

This session will explore best practices that departments of insurance can deploy when responding to a disaster, either natural or manmade. An expert panel of public information officers will reveal their playbooks, offering insights on public communication, staff coordination, disaster assistance centers, media management, and collaboration with emergency management agencies. Attendees will be able to learn and apply vital strategies for disaster response and communication.

A panel of experts will provide attendees with an overview of the state-based guaranty fund system and how it provides protection to each state's resident policyholders when a member insurance company is placed in liquidation. The panel also will discuss a number of issues that regulators, receivers, and the guaranty fund system tackle as they work together to achieve the common goal of consumer protection when there is a troubled company. Attendees will learn the importance of coordinating and protecting early communications and collaboration among regulators, receivers, and the guaranty fund system.

Expand your awareness of the NAIC as your support organization. This engaging, informative session will take you beyond the elevator speech and into the resource strategy room. Join us as we break down the building blocks of the NAIC, its key services, and resources. This session will explore common questions regulators have about the NAIC organization. Get the answer to, “Where do I start?” and generate ideas on how to best leverage the NAIC for the benefit of your insurance department.

This engaging session will dive into the last decade of producer licensing, analyzing key trends and shifts since 2014 and assessing how the landscape has evolved. We will discuss major regulatory changes, technology advancements, and emerging best practices that have shaped producer licensing. Join us for an insightful look into the past, present, and future of producer licensing.

Once dismissed as secondary risks due to their perceived lower loss magnitude, severe convective storms have emerged as significant players in the insurance industry, often rivaling hurricanes in losses. Join us for a deep dive into this evolving landscape and its far-reaching implications for both direct writers and reinsurers. Discover how factors such as population growth and economic development magnify the impact of these events and understand why vigilance is essential in confronting this escalating threat.

Delve deep into specialized subject areas with our expert-led workshops for regulators. These sessions offer practical training and tangible outcomes to equip you with actionable skills and knowledge you can apply in your role. Click here to learn more.

Regulators may choose to attend one workshop per attendee via their primary registration link.

Advanced Financial Regulator Training
Wednesday, Sept. 18, 1:00 – 4:30 PM   |   Thursday, Sept. 19, 9:00 AM – 12:00 PM

Market Analysis Training Workshop
Wednesday, Sept. 18, 1:00 – 4:00 PM

SERFF Modernized and Insurance Compact Workshop
Wednesday, Sept. 18, 1:00 – 4:30 PM   |   Thursday, Sept. 19, 9:00 AM – 3:30 PM

SBS-NIPR Regulator Workshops
Wednesday, Sept. 18, 10:30 AM – 4:00 PM   |   Thursday, Sept. 19, 9:00 AM – 12:30 PM

Delve deep into specialized subject areas with our expert-led workshops for regulators. These sessions offer practical training and tangible outcomes to equip you with actionable skills and knowledge you can apply in your role. Click here to learn more.

Regulators may choose to attend one workshop per attendee via their primary registration link.

Advanced Financial Regulator Training
Wednesday, Sept. 18, 1:00 – 4:30 PM   |   Thursday, Sept. 19, 9:00 AM – 12:00 PM

CIPR Insurance Regulatory Research Symposium
Thursday, Sept. 19, 8:15 AM – 5:30 PM  

SERFF Modernized and Insurance Compact Workshop
Wednesday, Sept. 18, 1:00 – 4:30 PM   |   Thursday, Sept. 19, 9:00 AM – 3:30 PM

SBS-NIPR Regulator Workshops
Wednesday, Sept. 18, 10:30 AM – 4:00 PM   |   Thursday, Sept. 19, 9:00 AM – 12:30 PM