The purpose of this web page is to provide state insurance regulators with resources they can readily use in their DOI. These resources include disaster preparation and response documents, consumer assistance documents, NAIC disaster-related workshop materials, data call information, and bulletins that can be repurposed by a DOI for immediate use.
A list of catastrophe contacts for each state can be found by clicking on the following link:
Note: we have not received contacts from every state - if you want to be listed for your state please email Sara Robben - srobben@naic.org.
NAIC Disaster Assistance Program
This document presents a summary of the services the NAIC can provide to a DOI following a disaster. The State Disaster Response Plan also contains this information; however, this document provides a more concise summary of services available, such as data calls, phone banks, and regulator assistance in the aftermath of a disaster.
This document provides a template for DOIs to use in advance of a disaster to help aid consumers, as well as details regarding working with other agencies. This document is a fillable pdf.
Consumer's Guide to Earthquake Insurance
This guide provides information on how a consumer can make decisions when buying earthquake insurance. This guide includes the following topics:
- Why buy earthquake insurance
- Who needs earthquake insurance
- What earthquake insurance covers
- What earthquake insurance does not cover
- Information regarding earthquake deductibles
- How earthquake premiums are determined
- Smart shopping
- Consumer responsibilities
- Steps to filing a claim
This document provides some basic facts regarding flooding, as well as providing the NFIP's version of flooding. The document gives a description of the types of things flood insurance covers following a flood event, as well as how to purchase flood insurance. The document also provides a link to aid consumers in finding the flood zone in which their property is located.
This document provides important information for a consumer that is going through the claims process following a disaster. This guide gives consumers information about:
- Making sure they and their family are safe and sound
- How to report a claim
- How an insurer estimates damage
- How an adjuster determines coverage
- Tips for rebuilding, repairing, and replacing their home
- Preparing for the next disaster
Social Media graphics (in a pdf file) about flood insurance and reasons to purchase for consumer education can be found by clicking on the link below:
Link to CIPR Hurricanes and Resiliency Event
CIPR: Hurricanes and Resiliency | NAIC Summer National Meeting 2020
