Consumer
Discover tools and resources to help you understand different types of insurance, claims processes, and practical tips to help support you through every stage of your life.
Helping You Navigate Insurance and Make Better Informed Decisions
Glossary of Insurance Terms
Terms and definitions that are commonly used in the insurance industry.
Life Insurance Policy Locator
Does your deceased family member have an unclaimed policy? This tool will help you search.
Consumer Insurance Search
Find information about insurance company complaints, licenses and financial health.
Types of Insurance
Browse different insurance types to understand your options and potential risks
Help for Navigating Natural Disasters
From floods to wildfires to windstorms, natural disasters can happen at any time across the United States. We have resources to help both state insurance regulators and consumers navigate catastrophic events.
Search News
Additional Resources
File a Complaint
Having a problem with an insurance company or agent? Find your state insurance department and file a complaint.
Common Complaints Reported by Consumers
The following reports show resolution status and certain statistics for closed complaints reported to the National Association of Insurance Commissioners by state insurance departments. These reports show the most closed, confirmed complaints by number and percentage.