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Market Regulation and Consumer Affairs (D) Committee

2021 Membership

2022 Adopted Charges


The mission of the Market Regulation and Consumer Affairs (D) Committee is to monitor all aspects of the market regulatory process for continuous improvement. This includes market analysis, regulatory interventions with companies, and multi-jurisdictional collaboration. The Committee will also review and make recommendations regarding the underwriting and market practices of insurers and producers, as those practices affect insurance consumers, including the availability and affordability of insurance.

Ongoing Support of NAIC Programs, Products or Services

1. The Market Regulation and Consumer Affairs (D) Committee will:

  • A.  Monitor the centralized collection and storage of market conduct data, national analysis, and reporting at the NAIC, including issues regarding the public availability of data.

  • B.  Monitor and assess the current process for multi-jurisdictional market conduct activities and provide appropriate recommendations for enhancement, as necessary.

  • C.  Evaluate all data currently collected in the NAIC Market Information Systems (MIS) and considered confidential to determine what, if any, can be made more widely available.

  • D.  Oversee the activities of the Antifraud (D) Task Force.

  • E.  Oversee the activities of the Market Information Systems (D) Task Force.

  • F.  Oversee the activities of the Producer Licensing (D) Task Force.

  • G.  Monitor the underwriting and market practices of insurers and producers, as well as the conditions of insurance marketplaces, including urban markets, to identify specific market conduct  issues of importance and concern. Hold public hearings on these issues at the NAIC national meetings, as appropriate.

  • H.  In collaboration with other technical working groups, discuss and share best practices through public forums to address broad consumer concerns regarding personal insurance products.

  • I.  Coordinate with the International Insurance Relations (G) Committee to develop input and submit comments to the International Association of Insurance Supervisors (IAIS) and/or other related groups on issues regarding market regulation concepts.

  • J.  Coordinate with the Health Insurance and Managed Care (B) Committee to provide policy recommendations regarding uniform state enforcement of the federal Affordable Care Act (ACA).

  • K.  Review the “Best Practices and Guidelines for Consumer Information Disclosures” (adopted October 2012) and update, as needed.

2.    The Advisory Organization Examination Oversight (D) Working Group will:

  • A.   Revise the protocols, as necessary, for the examination of national or multistate advisory organizations (including rating organizations and statistical agents) to be more comprehensive, efficient, and possibly less frequent than the current system of single-state exams. Solicit input and collaboration from other interested and affected committees and task forces.

  • B.   Monitor the data reporting and data collection processes of advisory organizations (including rating organizations and statistical agents) to determine if they are implementing appropriate measures to ensure data quality. Report the results of this ongoing charge, as needed.

  • C.   Actively assist with and coordinate multistate examinations of advisory organizations (including rating organizations and statistical agents).

3.    The Market Actions (D) Working Group will:

  • A.    Facilitate interstate communication and coordinate collaborative state regulatory actions.

4.    The Market Analysis Procedures (D) Working Group will:

  • A.    Recommend changes to the market analysis framework based on results over the past five years, including the current set of Level 1 and Level 2 questions.

  • B.    Discuss other market data collection issues and make recommendations, as necessary.

  • C.    Consider recommendations for new lines of business for the Market Conduct Annual Statement (MCAS).

5.    The Market Conduct Annual Statement Blanks (D) Working Group will:

  • A.    Review the MCAS data elements and the “Data Call and Definitions” for those lines of business that have been in effect for longer than three years and update them, as necessary.

  • B.    Develop an MCAS blank to be used for the collection of data for additional lines of business, where appropriate.

6.    The Market Conduct Examination Guidelines (D) Working Group will:

  • A.    Develop market conduct examination standards, as necessary, for inclusion in the Market Regulation Handbook.

  • B.    Monitor the adoption and revision of NAIC models and develop market conduct examination standards to correspond with adopted NAIC models.

  • C.    Develop updated standardized data requests, as necessary, for inclusion in the Market Regulation Handbook.

  • D.    Develop uniform market conduct procedural guidance (e.g., a library, depository or warehouse with market conduct examination templates, such as an exam call letter, exam exit agenda, etc.) for inclusion in, or for use in conjunction with, the Market Regulation Handbook.

  • E.    Coordinate with the Innovation, Cybersecurity and Technology (H) Committee to develop market conduct examiner guidance for the oversight of regulated entities’ use of insurance and non-insurance consumer data and models using algorithms and artificial intelligence (AI).

  • F.    Discuss the effectiveness of a group’s supervision of market conduct risks and develop examination procedural guidance, as necessary.

  • G.   Discuss the role of market conduct examiners in reviewing insurers’ corporate governance as outlined in the NAIC’s Corporate Governance Annual Disclosure Model Act (#305) and Corporate Governance Annual Disclosure Model Regulation (#306).

7.    The Market Regulation Certification (D) Working Group will:

  • A.   Develop a formal market regulation certification proposal for consideration by the NAIC membership that provides recommendations for the following: 1) certification standards; 2) a process for the state implementation of the standards; 3) a process to measure the states’ compliance with the standards; 4) a process for future revisions to the standards; and 5) assistance for jurisdictions to achieve certification.

8.    The Privacy Protections (D) Working Group will:

  • A.   Review state insurance privacy protections regarding the collection, use and disclosure of information gathered in connection with insurance transactions and make recommended changes, as needed, to certain NAIC models, such as the NAIC Insurance Information and Privacy Protection Model Act (#670) and the Privacy of Consumer Financial and Health Information Regulation (#672). (Further direction from NAIC Executive Committee may result in this charge being moved to the new Innovation, Cybersecurity, and Technology (H) Committee.)

NAIC Support Staff: Tim Mullen/Randy Helder

Market Regulation and Consumer Affairs (D) Committee

Public Conference Call
Tuesday, July 27, 2021
2:30 PM ET, 1:30 PM CT, 12:30 PM MT, 11:30 AM PT
Expected Length of Call: 1 hr
Webex Link

To be determined.

Market Regulation and Consumer Affairs (D) Committee Call

Public Conference Call
Monday, July 27, 2020
12:30 PM ET, 11:30 AM CT, 10:30 AM MT, 9:30 AM PT
Expected Length of Call: 1 hr
Diamond Pass Link

To be determined.

Market Regulation and Consumer Affairs (D) Committee

2021 Fall National Meeting
Market Regulation and Consumer Affairs (D) Committee
Wednesday, December 15, 2021

Sapphire Ballroom - Hilton - Level 4


Virtual: This meeting will be offered in a Virtual format.  Zoom links will be provided in the Event App.


Antifraud (D) Task Force | Market Analysis Procedures (D) Working Group | Market Information Systems (D) Task Force | Producer Licensing (D) Task Force

Related NAIC Publications


Media Inquiries
(816) 783-8909

Tim Mullen
Director Market Regulation
Phone: 816-783-8260

Randy Helder
Assistant Director Market Regulation
Phone: 816-783-8261

Please see the current Committee List for a complete list of committee members.