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News Release

NAIC Names Christian Carter Director of Member Services and Engagement

Washington (June 21, 2021)

NAIC Names Christian Carter Director of Member Services and Engagement

The National Association of Insurance Commissioners (NAIC) announces Christian Carter as the association’s new Director of Member Services and Engagement. Carter started her new role June 14, 2021, and will be based in Kansas City, MO. As the Director of Member Services and Engagement, Carter will oversee the Members Services, Meetings & Events, and Education & Training teams. 

The NAIC Member Services division brings state insurance regulators together, providing tools and resources to help them set standards and best practices. The division performs several functions, including regulatory support services and education for consumers and stakeholders on U.S. state-based insurance regulation, as well as maintains membership and committee records of NAIC activity.

Carter has nearly 15 years of experience in insurance and financial services, with a significant portion of that time focused on association membership and relationship management. She joins the NAIC from the American Property Casualty Insurance Association (APCIA).

Carter earned a master’s degree in public administration and a bachelor's degree in criminal justice from Western Michigan University (Kalamazoo, MI). She holds the following designations: Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC), and Associate in General Insurance (AINS).

About the National Association of Insurance Commissioners

As part of our state-based system of insurance regulation in the United States, the National Association of Insurance Commissioners (NAIC) provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally.