NAIC & NIPR Customer Security Notification

NAIC & NIPR Customer Security Notification

Beginning on January 16th, 2021 the NAIC & NIPR will be implementing a change to enhance our security posture. This change will impact all users over the next 90 days. Users with logins to NAIC & NIPR products will be required to use a password that meets the following criteria:

Password must have a minimum of 9 characters


Password must have a complexity of at least 3 of the following:

  • Uppercase (A-Z)
  • Lowercase (a-z)
  • Number (0-9)
  • Symbol (@#$%^&*–_!+=[]{}|\:‘,.?/`~”();)


Password may not:

  • Contain a user’s actual name or username
  • Have been previously used


This change will take effect:

  • As users passwords expire
  • Are reset by either the user or an NAIC Service Desk member
  • Upon creation of new user IDs / accounts

You will not be required to update your password before the normal expiration date. Once your password has expired after it’s normal 90 day interval, you will be required to create a new password meeting the above criteria.

If you have any questions, concerns or need assistance with your user account, please reach out to the NAIC Service Desk at: Thank you!

About the NAIC

As part of our state-based system of insurance regulation in the United States, the National Association of Insurance Commissioners (NAIC) provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. For more information, visit

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