Disaster Risk Management 

• In a Disaster.  Homepage of the NC DOI's disaster resources (including some of the following documents below).
• How to Prepare for a Storm.  Information on how to prepare for a disaster, including taking a home inventory and reviewing insurance policies.
• During the Storm.  Defines actions to take when a hurricane, flood, earthquake, wildfire, or tornado strikes.
• After the Storm. Actions to take immediately following a storm.
• Additional Disaster Resources: List of other national and state organizations that can assist consumers with disaster recovery and preparedness.
• Consumer Guide: What to do in the event of a disaster. Publication from the NC DOI about what to do before and after a disaster.
• Disaster Mediation.  Consumers who have had their homeowner's claim(s) partially or completely denied following a disaster can request a mediation conference with an independent mediation to help facilitate discussions between the insurance company and policyholder. 
• Homeowners Inventory Chart.  Document for consumers to inventory their property in case of loss or damage.
• Protecting Yourself from Scams. Advice for consumers working with contractors after a disaster.

  Earthquake   

•    Earthquakes (During the Storm).  Actions to take during an earthquake.                                                                

 Flood

• Flood Insurance. Information on acquiring a flood insurance policy through the NFIP.
• Consider Flood Insurance.  Information about the NFIP.
• Flooding during a storm:  Advice for actions to take when flooding is imminent.
• National Flood Insurance Program (NFIP). Information on the NFIP.
• Homeowner's insurance and flood.  Flood insurance and homeowner's insurance information. 
• FAQs from the NC Department of Insurance Flood Conferences.  Questions directed to the DOI about flood issues and insurance coverages.

 Hurricane and Wind

• Insurance Commissioner Causey encourages North Carolinians to prepare as hurricane season approaches (May 2020).  News release emphasizing storm prevention measures consumers should take now.
• NCHurriClaims.com - Your source for insurance in a disaster. A toolkit created to help North Carolinians access insurance information before, during and after a storm. 
• Prepare and Prevent:  Hurricane Preparation Week runs until May 11th.  Press release from Commissioner Causey on the importance of preparing for hurricane season, along with tips on steps to take to prepare.
• Windstorm and Hail. Consumer information on windstorm and hail insurance, which may be excluded from residential property insurance.
• Fortified Homes & Mitigation Credits. Information on insurance discounts that may be available to certain consumers.

  Wildfire

• Recovery From a Fire. Advice for consumers on what to expect following a fire and how to get back on the road to recovery.
• What to do After the Fire.  A short publication from the NC DOI on what happens after a fire with recovery efforts.
• North Carolina DOI - Office of State Fire Marshal. Information on fire safety programs, building and engineering codes, and more.

 Tornado

Tornadoes (During the Storm).  Actions to take when a tornado hit is imminent.

These external agencies are mentioned on the North Carolina Department of Insurance website and provide further information on catastrophe planning and preparedness.

Federal

• Federal Emergency Management Agency (FEMA)
• National Flood Insurance Program (NFIP)

State

• North Carolina Forest Service
• State Emergency Response Commission 
• Upper Coastal Plain Council of Governments 
• North Carolina Department of Justice (Filing a Consumer Complaint with the Attorney General)
• North Carolina Department of Agriculture & Consumer Services: Emergency Programs
• North Carolina Joint Underwriting Association - FAIR Plan & Coastal Property Insurance Pool (CPIP)

NAIC

• InsureU