Improving the Denials & Appeals Processes for Consumers
50 min
This session will explore the data around healthcare claims denials and the appeals process, consumers’ understanding of their rights and the appeals process, and how regulators can utilize data to protect consumers.
Hybrid
DRC, CPE
Public
Lucy Culp (The Leukemia & Lymphoma Society)
Kaye Pestaina (Program on Patient and Consumer Protections)