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Consumer Participation
Consumer Participation at NAIC

The NAIC works closely with consumer representatives to assist state regulators in their primary objective of protecting insurance consumers. Listed below are three ways consumers or consumer organizations can participate directly in NAIC national meetings and other deliberations. Individuals who are selected from the applications will be notified in early 2019.

*The NAIC defines a consumer organization as a national, state, or local organization that serves to protect the interests of consumers as they relate to the regulation of insurance. Their participation at NAIC meetings should represent a consumer perspective and should be based on their desire to collect and/or impart information of mutual concern and interest to insurance consumers and regulators. One measure of whether an organization represents a consumer perspective is its source of funding. By definition, an organization that receives significant funding from the insurance industry is not a consumer organization.

2019 Consumer Representatives’ Contact Lists (With Areas of Interest and Expertise) for Public Use

Plan of Operations

Tracking of NAIC Consumer Representatives’ Requests

NAIC Committee Structure
NAIC National Meeting Schedule

 

1.) Request a Waiver of the Registration Fee

Registration to a conference entitles one to participate in all NAIC open meetings during that conference.

Individuals from non-profit consumer organizations may request that the registration fee to attend an NAIC conference be waived.

Anyone wishing to apply for waiver of a registration fee should write a letter on their organization's letterhead and send it to the NAIC Meetings Department at least 1 month prior to the meeting.

 
 
2.) Apply to be a Funded Representative

Individuals from consumer organizations may apply to become a NAIC funded consumer representative by submitting the application below by 5:00 pm CT on Oct. 31.

Appointees are expected to attend all three NAIC national meetings and to fully participate in NAIC deliberations.

In return, the NAIC reimburses funded consumer representatives for airfare, lodging, and meal expenses associated with participation in and traveling to NAIC meetings in accordance with the NAIC Consumer Representative Expense Guidelines below.

Expense Reports & Guidelines

2020 Funded Consumer Letter

2020 Funded Consumer Criteria

2020 Application for First-Time Funded Consumer Representative

2020 Re-certification Form for Second Year of Two-Year Term of Funded or Unfunded Consumer Representative

 

Conflict of Interest Statement

Please note that every applicant must submit a 2020 Conflict of Interest form and an application or recertification form along with all required attachments.

Application/Recertification Form Instructions:

Online Survey Monkey applications for 2020 consumer representatives are now available. The application period is August 31, 2019 until 5:00 pm Central time October 31, 2019.

Please note: All existing funded and unfunded 2019 consumer representatives must reapply for 2020 submitting a fully-completed application or recertification form and a 2019 conflict of interest statement as well as emailing all required attachments to lalexander@naic.org.

For funded representatives to determine whether to use the First Year Application or Recertification form, please see the Table for Public Use above. If the term listed is 2018 and 2019, use the First Year Funded Application and 2019 Conflict of Interest Statement. If the term listed is 2019 and 2020, use the Recertification form and 2019 Conflict of Interest Statement.

For unfunded representatives please see the Table for Public Use above. If the term listed is 2018 and 2019, use the First Year Unfunded Application and 2019 Conflict of Interest Statement. If the term listed is 2019 and 2020, use the Second Year Recertification form and 2019 Conflict of Interest Statement.

It is important to read the application carefully as changes have been made to the criteria and application process. One of the changes made by the NAIC/Consumer Board of Trustees to the Plan of Operation for the NAIC Consumer Participation Program effective in 2017 was that late applications – those submitted after the deadline - would no longer be considered by the board. Please note that changes were made by the NAIC/Consumer Board of Trustees to the Plan of Operation for the NAIC Consumer Participation Program effective in 2019 to enhance transparency and promote ease of understanding by reformatting it into content sections.

Only electronic conflict of interest statements, applications, and recertification forms submitted via the Survey Monkey links online will be accepted. Paper applications, recertification forms, and conflict of interest statements will not be accepted.

Please allow enough time to complete and submit your application or recertification form and 2019 conflict of interest statement in one sitting on the same device. There is no time limit on the 2019 conflict of interest statement, application or recertification form so they can be left open for an unlimited time should the need arise; however, you cannot close the 2019 conflict of interest statement, application, or recertification form. If you do, all information will be lost and you will need to start over.

If you would like a printed version of your submission, please request it in the email that you send to lalexander@naic.org with the required attachments and we will send you a copy for your records.

 

3.) Apply to be an Unfunded Representative

A third way to participate in NAIC meetings is available to individuals from consumer organizations that do not want or need to request reimbursement for travel expenses in order to participate.

Such individuals may apply to become an unfunded consumer representative by submitting the application below by 5:00 pm CT on Oct. 31.

2020 Unfunded Consumer Letter

2020 Unfunded Consumer Criteria

2020 Application for First-Time Unfunded Consumer Representative

 

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