| Regulatory Bulletin 2020-02 |
Dep't of Insurance
| Implementation of Exec Order 2020-07and 2020-15; Communication to Members - insurers expected to communicate availability of services under Orders to their membres; Grievances and Appeals - monitor members and provider grievances and appeals and customer call centers for indiciations staff need additoinal training, systems need enhancements, or providers need add'l instructions. |