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WASHINGTON (Feb. 7, 2023)

NAIC Names 2023 Consumer Liaison Representatives

The National Association of Insurance Commissioners (NAIC) recently named 41 consumer liaison representatives for 2023. The 24 funded and 17 unfunded consumer representatives began their terms Jan. 1. Twenty-one of the funded consumer representatives and 15 of the unfunded representatives participated in the program in 2022. 

Established in 1992, the Consumer Liaison Program promotes consumer interaction with the NAIC's members, the insurance industry, and interested parties through individual consumer representatives’ dedication and commitment to serving the public interest. 

“Protecting our consumers is our top priority, and that is why we depend so heavily on our consumer liaison representatives to provide our regulators with important and critical feedback,” said Chlora Lindley-Myers, NAIC President and Director of the Missouri Department of Commerce and Insurance. “The NAIC and the states are always looking out for the best interest of our consumers in all decisions that we make.” 

The 2023 Funded Consumer Liaison Representatives (24) 
New funded representatives are noted with an asterisk. 

Amy Bach: Executive Director, United Policyholders 

Kellan Baker: Executive Director and Chief Learning Officer, Whitman-Walker Institute 

Birny Birnbaum: Executive Director, Center for Economic Justice 

Ashley Blackburn*: Director of Private Insurance and Prescription Drug Reform, Health Care For All 

Brendan M. Bridgeland: Director, Center for Insurance Research 

Bonnie Burns: Consultant to Consumer Groups 

Tasha Carter: Insurance Consumer Advocate, Florida Department of Financial Services, Office of the Insurance Consumer Advocate 

Symone N. Crawford: Executive Director, Massachusetts Affordable Housing Alliance 

Brenda J. Cude: Professor Emeritus, University of Georgia 

Michael DeLong: Research and Advocacy Associate, Consumer Federation of America 

Yosha P. Dotson: Policy and Technical Analyst, Georgians for a Healthy Future  

Erica Eversman: President, Automotive Education & Policy Institute 

Charlotte Hoffman*: Senior Policy Counsel, National Center for Transgender Equality 

Karrol Kitt: Associate Professor Emeritus, Department of Human Development and Family Sciences, The University of Texas at Austin 

Peter R. Kochenburger: Visiting Professor of Law, Southern University Law Center 

Maanasa Kona: Assistant Research Professor, Georgetown University Center on Health Insurance Reforms 

Natasha Kumar: Policy Analyst, Families USA 

Erin Miller: Vice President, Health Initiatives, Colorado Children’s Campaign 

Karen Siegel: Director of Policy, Health Equity Solutions 

Harold M. Ting: Health Care Consumer Advocate 

Wayne Turner: Senior Attorney, National Health Law Program 

Richard Weber*: President and Chief Consultant, Life Insurance Consumer Advocacy Center LLC 

Jackson Williams: Vice President, Public Policy, Dialysis Patient Citizens 

Silvia Yee: Senior Staff Attorney and Policy Analyst, Disability Rights Education and Defense Fund 

The 2023 Unfunded Consumer Representatives (17) 
New unfunded representatives are noted with an asterisk. 

David Arkush: Director, Climate Program, Public Citizen 

Lucy Culp: Executive Director, State Government Affairs, The Leukemia & Lymphoma Society 

Deborah Darcy: Senior Director of Government Relations, American Kidney Fund 

Shamus Durac: Senior Attorney/Health Policy Analyst, Rhode Island Parent Information Network 

Eric Ellsworth: Director, Health Data Strategy, Consumers’ Checkbook/Center for the Study of Services 

Kelly Headrick: Senior Director, State Government Affairs and Grassroots Advocacy, Autism Speaks 

Marguerite Herman: Lobbyist, Healthy Wyoming  

Kara Hinkley*: National Vice President, State Policy, The Amylotrophic Lateral Sclerosis Association 

Anna Schwamlein Howard: Policy Principal, American Cancer Society Cancer Action Network  

Janay Johnson: National Senior Policy Analyst, American Heart Association 

Kenneth S. Klein: Professor of Law, California Western School of Law 

Rachel K. Klein: Deputy Executive Director, The AIDS Institute 

Dorianne Mason: Director of Health Equity, National Women’s Law Center 

Colin Reusch: Senior Advisor for Oral Health Policy, Community Catalyst Inc. 

Carl Schmid: Executive Director, HIV + Hepatitis Policy Institute 

Matthew J. Smith: Executive Director, Coalition Against Insurance Fraud 

Caitlin Westerson*: State Partnerships and External Affairs Director, United States of Care

About the National Association of Insurance Commissioners

As part of our state-based system of insurance regulation in the United States, the National Association of Insurance Commissioners (NAIC) provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally.