Skip to main content


Discover tools and resources to help you understand different types of insurance, claims processes, and practical tips to help support you through every stage of your life.

Helping You Navigate Insurance and Make Better Informed Decisions

Glossary of Insurance Terms

Terms and definitions that are commonly used in the insurance industry.

Learn more
Life Insurance Policy Locator

Does your deceased family member have an unclaimed policy? This tool will help you search.

Learn more
Consumer Insurance Search

Find information about insurance company complaints, licenses and financial health.

Learn more

File a Complaint

Having a problem with an insurance company or agent? Find your state insurance department and file a complaint.

Select State
Group of people looking at damage from storm

Help for Navigating Natural Disasters

From floods to wildfires to windstorms, natural disasters can happen at any time across the United States. We have resources to help both state insurance regulators and consumers navigate catastrophic events.

Learn More

Search News

Common Complaints Reported by Consumers

The following reports show resolution status and certain statistics for closed complaints reported to the National Association of Insurance Commissioners by state insurance departments. These reports show the most closed, confirmed complaints by number and percentage.

Reason for Complaint

This shows the reasons reported by states.

Type of Insurance

This report shows the first and second level of coverage type reported by states.


This report shows the counts for the dispositions by states.