Plan Management
Affordable Insurance Exchanges: What You Need to Know
As stated in the Affordable Care Act (ACA) Section 1321(c)(1)(B), beginning January 1, 2014, states must provide consumers who do not have employer-provided insurance the ability to purchase insurance through an Affordable Insurance Exchange.
For more information regarding the health care law, please go to www.healthcare.gov.
Please check back frequently for updates regarding SERFF’s role in the Plan Management component of Affordable Insurance Exchanges.
On Demand Tutorials
Partnering with the SERFF Team, NAIC Education and Training has recorded Plan Management training for our Industry and State users. This training is geared toward new users, but existing users may also attend as a refresher.
Training by Industry Experts
2026 Qualified Health Plan (QHP) Templates
You can find the 2026 Qualified Health Plan (QHP) Application Instructions, Templates and Materials on the CCIIO website.
Contacts
Plan Management - SERFF
serffplanmgmt@naic.org
Product Assistance & Help Desk - SERFF
serffhelp@naic.org
(816) 783-8500, Option 2