The National Association of Insurance Commissioners (NAIC) recently named 42 consumer liaison representatives for 2025. The 23 funded and 19 unfunded consumer representatives began their terms January 1. Twenty of the funded consumer representatives and 18 of the unfunded representatives participated in the program in 2024.

Established in 1992, the Consumer Participation Program promotes awareness of consumer-related issues through interaction with the NAIC's Members, the insurance industry, and interested parties. The opinions expressed by consumer representatives who are designated as Individual Consumer Advocates do not necessarily represent the views of their employer/organization.

“The NAIC consumer liaison program brings a wide range of important voices to the table as regulators develop policies and discuss issues facing the U.S. insurance market,” said NAIC President and North Dakota Insurance Commissioner Jon Godfread. “Insurance is a rapidly evolving industry, and having the perspectives of consumer representatives will further improve our work. I am looking forward to the continued active participation by the consumer representatives as we face the challenges 2025 will present.”

The 2025 Funded Consumer Liaison Representatives (23)
New funded representatives are noted with an asterisk.

Amy Bach: Executive Director, United Policyholders

Kellan Baker: Executive Director, Whitman-Walker Institute

Charles Bell*: Programs Director, Advocacy, Consumer Reports

Ashley Blackburn: Senior Director of Policy & Government Relations, Health Care For All

Brendan M. Bridgeland: Director, Center for Insurance Research

Bonnie Burns: Contracting Consultant, California Health Advocates

Jalisa Clark: Research Fellow, Georgetown University Law Center on Health Insurance Reforms

Laura Colbert: Executive Director, Georgians for a Healthy Future

Brenda J. Cude: Individual Consumer Advocate, associated with, but not representing or advocating on behalf of, The University of Georgia

Michael DeLong: Research and Advocacy Associate, Consumer Federation of America

Shamus Durac: Senior Attorney/Health Policy Analyst, Rhode Island Parent Information Network

Erica Eversman: President, Automotive Education and Policy Institute

Lauren Finke*: Senior Director of Policy, The Kennedy Forum

Adam Fox: Deputy Director, Colorado Consumer Health Initiative

Peter R. Kochenburger: Individual Consumer Advocate, associated with, but not representing or advocating on behalf of, Southern University Law School

Deborah Steinberg: Senior Health Policy Attorney, Legal Action Center

Harold M. Ting: Individual Health Care Consumer Advocate, not representing or advocating on behalf of an organization

Wayne Turner: Senior Attorney, National Health Law Program

Milo Vieland*: Staff Attorney, Legal Council for Health Justice

Richard M. Weber: Chief Financial Officer and Co-Founder, Life Insurance Consumer Advocacy Center

Caitlin Westerson: State Partnerships and External Affairs Director, United States of Care

Jackson Williams: Vice President, Public Policy, Dialysis Patient Citizens

Silvia Yee: Policy Director, Disability Rights Education and Defense Fund

 

The 2025 Unfunded Consumer Representatives (19)
New representatives are noted with an asterisk.

Theresa Alban*: Director, Federal Policy & Legal Advocacy, Cystic Fibrosis Foundation

Jaclyn de Medicci Bruneau: Director of Insurance, Ceres

Lucy Culp: Vice President, State Government Affairs, The Leukemia & Lymphoma Society

Deborah Darcy: Senior Director of Government Relations, American Kidney Fund

Eric Ellsworth: Director, Health Data Strategy, Consumers’ Checkbook/Center for the Study of Services

Carly Fabian: Policy Advocate, Public Citizen

Joseph Feldman: President, Cover My Mental Health NFP

Stephanie E. Hengst: Manager, Policy and Research, The AIDS Institute

Marguerite Herman: Leadership Section, Healthy Wyoming

Brenda Claire Heyison: Senior Policy Analyst–Health Insurance and Marketplace Policy, Center for Budget and Policy Priorities

Anna Schwamlein Howard: Policy Principal, American Cancer Society Cancer Action Network

Anna Hyde: Vice President of Advocacy and Access, Arthritis Foundation

Janay Johnson: National Senior Policy Analyst, American Heart Association

Amy Killelea: Individual Consumer Advocate, not representing or advocating on behalf of an organization

Kenneth S. Klein: Individual Consumer Advocate, associated with, but not representing or advocating on behalf of, California Western School of Law

Erin Miller: Deputy Director of Policy, Community Catalyst

Carl E. Schmid, II: President and Executive Director, HIV and Hepatitis Policy Institute

Jennifer Snow: National Director of Government Relations and Policy, National Alliance on Mental Illness

Brent Walker: Director of Government Relations, Coalition Against Insurance Fraud