Uniform Certificate of Authority Application
Primary Application
Are you trying to form a new company?
The Primary Application should be used to apply as a newly formed and admitted stand-alone or affiliate insurance company or as an alien insurer applying to be admitted in its first state.
Instructions
Primary Application Instructions
The Primary Application to the Uniform Certificate of Authority Application (UCAA) is designed for use in the formation of a new insurer. A Uniform State is one that is committed to using the UCAA forms and the review process for company licensing and admissions.
The UCAA Primary Application has three sections designed to guide the Applicant Company through the licensing process:
- Application Review Process
- Filing Requirements (New Insurers)
- How to File Electronically
The goal of the UCAA is to provide a streamlined approval process. However, some states have state-specific filing requirements based on statutes or internal procedures. The uniform states are working to eliminate non-essential state-specific requirements. All Applicant Companies must be familiar with the insurance laws of the state to which they submit an application. Please see the UCAA charts for information related to obtaining a copy of the laws, regulations and bulletins for the state in which an application is filed.
If the Applicant Company has any questions about the uniform admission process, a list of contact information is provided on the Addresses and Contacts Information for Submission of Application chart. It is highly recommended that the Applicant Company review the state charts, the application instructions and the Frequently Asked Questions (FAQs) prior to contacting the state with any questions and before submitting the application for review.
Application Review Process
Primary Application Section I
Application Review Process
Processing Goal: 90 Days
It is the goal of each Uniform State to process all Primary Applications within 90 calendar days with receipt of a complete electronic application. The 90-day review process includes two weeks to determine if the application is complete and acceptable for filing. A completed application includes all required information detailed in the primary application instructions, any state specific requirements and filing fees. During the remaining timespan, the application will receive a financial and operational review. A state may not achieve the 90-day processing goal in instances where the application requires substantial follow-up, or in states with limited resources, or in instances when the Applicant Company files an application during peak business periods such as year-end and financial statement filing periods. Due to varying levels of resources available in each state the review may take longer than 90-days to complete. Anytime the state requests additional information, the state suspends the 90-day goal until the requested information is provided.
Based on the circumstances of a particular application, it may be necessary for the reviewing state to request additional information. Typically, a state will request any additional information it needs within 30-days after the state acknowledges the application. For more detail regarding the review process, refer to the Company Licensing Best Practices Handbook.
Proprietary Information
Both regulators and the Applicant Company might deem confidential any communications with insurance regulatory agencies in conjunction with the Primary Application concerning proprietary information about the Applicant Company. States may only share information determined to be confidential with other persons as authorized by law. By law, the state will not disclose to the public any information determined to be proprietary or trade secret. The Applicant Company needs to identify all information, in the application and in any subsequent correspondence, that the Applicant Company considers proprietary or trade secret.
The Applicant Company should review the state chart information, and FAQs prior to contacting the appropriate state regulators with any questions before filing an electronic application.
Step One: Filing an Electronic Application
The Applicant Company may submit Primary Applications anytime during the year. The state immediately reviews Primary Applications to ensure that the Applicant Company submits the application in accordance with the requirements listed in the instructions.
Generally, within two weeks from the date the state acknowledges the application, the acknowledgment will serve as notification to the Applicant Company that the state has accepted the application as complete for filing. If the state accepts the application for filing, the status date will serve as the official filing date.
If the state does not accept the application for filing due to a deficiency in the application, the state will notify the Applicant Company via a Request for Information (RFI). Depending upon the nature of the deficiency, the state may give the Applicant Company two weeks from the RFI date to correct the deficiency. The state will request the company to withdraw any application that is deficient and not accepted for filing.
Step Two: Application Review
A Primary Application will undergo a rigorous financial and operational review in the state to which the Applicant Company submitted the application. The purpose of the Primary Application is to streamline application processing and the state will make every effort to process a Primary Application as quickly as possible.
At the conclusion of the substantive review by the reviewing state, the state will either grant the Applicant Company a Certificate of Authority as a domestic company; or allow the Applicant Company to withdraw the application. Notification will be done automatically when the state provides its recommendation to approve or not approve, respectively.
If the application is deemed incomplete, the state will provide an RFI and include a detailed explanation which will automatically generate an email notification to the Applicant Company. The Applicant Company can amend or withdrawal their application, a detailed explanation is required for either option. If withdrawn, the Applicant Company may wish to re-file a Primary Application at a later date. A new application and filing fee will be required for the new filing.
When an application is approved and a Certificate of Authority is granted, the Applicant Company can complete and submit the Company Code Application form.
Filing Requirements (New Insurers)
This section provides a guide to understanding the focus of each requirement of the Primary Application. It is important that applications be complete.
All attachments submitted in support of the application must be current.
All required forms for the Primary Application are provided in the electronic Primary Application. State specific forms, if available, will be provided.
Application Forms and Attachments
The application must identify all lines of insurance (Form 3) the Applicant Company is requesting authority to transact, as identified by the Applicant Company’s plan of operation. The certification and attestation form (Form 2P) must be electronically signed. The application can only be submitted when all required information is provided.
Form 3 Line of Business Matrix
Life Questionnaire Questions
If any of the questions are answered yes, additional details should be attached.
Question 1. Is the Applicant Company applying for authority for separate account?
A. Statement of the investment policy of the separate account, and the procedures for changing such policy
B. Copy of the variable annuity/life prospectus as filed with the SEC unless the separate account is not required to file a registration under the federal securities law
C. A description of any investment advisory services contemplated relating to Separate Accounts
D. Board of Directors resolution authorizing the creation of the separate account
E. Statement specifying the standards of conduct with respect to the purchase or sale of investments of separate accounts (i.e. Board resolution)
Question 2. Is the Applicant Company applying for authority to write Variable Annuities?
A. Copy(ies) of any third-party management or service contracts
B. Commission Schedules
C. Five-year sales and expense projections
D. A statement from the Applicant Company's actuary describing reserving procedures including the mortality and expense risks which the Applicant Company will bear under the contract
E. Copies of the variable annuity laws and regulations of the state of domicile
F. Copy(ies) of the variable annuity contract(s) and application(s)
Question 3. Is the Applicant Company applying for authority to write Variable Life Insurance?
A. Copy(ies) of variable life policy(ies) the Applicant Company intends to issue
B. Name and experience of person(s) or firm(s) proposed to supply consulting, investments, administrative, custodial or distribution services to the Applicant Company
C. Disclose whether each investment advisor i) is registered under the Investment Advisers Act of 1940, or ii) is an investment manager under the Employee Retirement Income Security Act of 1974, or iii) whether the Applicant Company will annually file required information and statements concerning each investment advisor as required by its domiciliary state
D. Copies of the variable life insurance laws and regulations of the state of domicile
E. A statement from the Applicant Company’s actuary describing reserving procedures including the mortality and expense risks which the Applicant Company will bear under the contract
F. Standards of suitability or conduct regarding sales to policyholders
Filing Fee
The application must include a filing fee for the state in which an application is being submitted. The payee name and the instructions for submitting the filing fee are included in the Domestic Filing Fees chart. Submit details of the Applicant Company’s payment in the Jurisdiction attachment section of the application.
Minimum Capital and Surplus Requirements
The application must show that the Applicant Company meets the state’s statutory minimum capital and surplus requirements. In some states, the minimum capital and surplus requirements are determined by the classes of insurance that the Applicant Company is requesting authority to transact. The state will determine the level of surplus required after considering the Applicant Company’s product line, operating record and financial condition. Compliance with the statutorily prescribed minimum surplus requirement may not be sufficient for all applicants. Review the chart that identifies the Minimum Capital and Surplus Requirements for the submitted Uniform State. This chart also provides additional information regarding RBC requirements and instructions. Attach an explanation of the Applicant Company’s compliance with the capital and surplus requirements in the Jurisdiction attachment section of the application.
Statutory Deposit Requirements
The domiciliary state may require a statutory deposit. The Statutory Deposit Requirements chart provides state-specific requirements and identifies those states that require a Statutory Deposit. Attach in the Jurisdiction attachment section, documentation explaining how the Applicant Company meets or is meeting the statutory deposit requirements. Unless otherwise indicated, the Statutory Deposit is for the benefit of all policyholders.
Name Approval
Each state has different guidelines and procedures for name approval. The Name Approval Requirements chart is intended to serve as a guide for the various name approval requirements of each Uniform State. The Applicant Company should check with the state to ensure compliance with all applicable name approval requirements. Where applicable, attach evidence of name approval request when the primary application is created.
Plan of Operation
The plan of operation has three components, a brief narrative, proforma financial statements/projections (Form 13) and a completed Questionnaire (Form 8P). The narrative should include significant information not captured as part of the Questionnaire that the Applicant Company provides in support of the application, such as the business plan. The proforma is one of the three (3) components in the Plan of Operation. The proforma is available for Life, Property/Casualty, Health and Title companies. Attach a company-wide, three-year proforma balance sheet and income statement. For the lines requested, provide three-year premium and loss projections by line for the application state. Projections must support all aspects of the proposed plan of operation, including reinsurance arrangements and any delegated function agreements. Include the assumptions used to arrive at these projections.
The proforma should be completed by statutory accounting or financial reporting professionals that should be available to answer any questions or concerns from reviewing regulatory staff. The proforma is completed on an annual basis, typically for a full three-year time period, however, some states may require five years. The proforma should start with the first full year of operation that the Applicant Company anticipates actively writing business in the state receiving the application. The proforma excel workbook is password protected and cannot be modified. When projecting five years, two workbooks will be required.
The completed electronic Questionnaires are separated into three components; the main questionnaire applies to all companies, the Holding Company questionnaire only applies to companies that are part of a holding company structure and the life questionnaire applies if the Applicant Company is seeking to write Variable Annuities or Variable Life policies. All supporting attachments should be provided in the questionnaire or in the narrative.
Proforma Financial Statements
Main Questionnaire Questions
Question 1.
Question 2.A. Has the Applicant Company transferred or encumbered any portion of its assets or business, or has its outstanding capital stock been directly or indirectly pledged?
Question 3.A. Will the Applicant Company be negotiating or inviting negotiations for any transaction that would transfer or encumber any portion of its assets or business or results in a merger or consolidation with another company in the foreseeable future?
Question 3.B. Does the Applicant Company contemplate a change in management or any transaction that would normally result in a change of management within the reasonably foreseeable future?
Question 4. Does the Applicant Company intend to purchase investment securities through any investment banking or brokerage house or firm from whom any of Applicant Company's officers, directors, trustees, investment committee members or controlling stockholders receive a commission on such purchases?
Question 5. Is the Applicant Company a:
A. Bank
B. Bank holding company, subsidiary or affiliate
C. Financial holding company
D. Other financial institution
Question 6. Has the Applicant Company, since its inception, done any of the following:
A. Made a loan to an entity owned or controlled directly or through a holding corporation by one or more of Applicant Company’s officers, directors, trustees or investment committee members, or to any such person?
B. Sold or transferred any of its assets or property, real or personal, to any such entity or person?
C. Had its outstanding capital stock directly or indirectly pledged for the debt of an affiliate?
D. Purchased securities, assets or property of any kind from an entity owned or controlled by one or more of the Applicant Company’s officers, directors, trustees, or any persons who have authority in the management of the Applicant Company's funds (including a controlling stockholder)?
Question 7. Executive Management Information
A. Attach an organizational depiction (in the format of a flow chart) showing the various executive management, directors and officers and related material functions that require internal control oversight of the Applicant Company, with the name and official title of those responsible for those offices/functions and the portions of the organization they oversee.
B. Material functions should include, but are not limited to, underwriting, claims adjustment/payments, premium accounting, claims accounting, marketing, financial reporting, and investment management. Note any executive or key staff that has access to funds or bank accounts. Submit a map or narrative explaining where offices are/ or will be geographically located and the approximate number of employees at each location. The attachments should include the following information:
1. Designate any common facilities and/or any of the above functions that are shared with affiliate
2. Designate any of the above office/functions that are delegated to third parties
3. Attach copies of signed agreements for office functions delegated to either affiliates or third parties
4. As applicable, attach a separate chart reflecting any other management positions (if different than what was noted above) that exercise control over insurance operations in other jurisdiction where the Applicant Company is seeking admission
5. Attach any similar information that was submitted to lenders or investment partners
6. Attach a copy of the Applicant Company’s investment policy (required for primary and redomestication applications only)
Question 8. Provide a detailed description of the Applicant Company’s sales techniques. The description attached should include the following information:
1. Information regarding recruitment and training of sales representatives
2. Identification as to whether the Applicant Company will be a direct writer or will use agents, brokers or a combination thereof
3. Explanation of the compensation and control to be provided by the Applicant Company to its agents, brokers or sales personnel
4. Sample copies of any agreements entered into between the Applicant Company and its agents or brokers
5. If the Applicant Company will use a specific agency or managing general agent, identification of the agency or managing general agent and a copy of the agreement for this arrangement
6. Sample contract forms of all types used and remuneration schedule, including those for general agents, if any
Question 9. Provide a detailed description of the advertising that will be used by the Applicant Company to market its products in this state. Include a detailed explanation as to how the Applicant Company will develop, purchase, control and supervise its advertising.
Question 10. Provide a detailed explanation of each of the following:
Question 11. Provide a detailed explanation of how the Applicant Company will adjust and pay claims, include the following:
C. Will the Applicant Company pay any representative given discretion as to the settlement or adjustment of claims whether in direct negotiation with the claimant or in supervision of the person negotiating, a compensation which is in any way contingent upon the amount of settlement of such claims?
Question 12. Will the Applicant Company be party to any reinsurance contracts which contracts that in effect provide that Applicant Company will reimburse or indemnify the Reinsurer for losses payable there under?
Question 13. Does any salaried employee or officer, exclusive of a director, presently have in force a license as an insurance broker issued by this Department of Insurance? Attach a copy of his/her license and indicate position held with applicant
Question 14. Will any of the Applicant Company's policies being sold in connection with a mutual fund or investment in securities? Attach all sales literature which refers to the insurance and mutual fund or other investment literature that refers to the insurance and mutual fund or other investment plan connection.
Question 15. Will the Applicant Company pay, directly or indirectly, any commission to any officer, director, actuary, medical director or any other physician charged with the duty of examining risks or applications?
Holding Company Act Filings
If the Applicant Company is a member of a holding company system, the application must include either the most recent Holding Company Act (HCA) filings, including the Annual Form B Registration Statement and related Form F or a statement substantially similar to the NAIC Insurance Holding Company System Regulatory Act (#440). The filing should include all attachments, exhibits and appendices referenced in the HCA filings. Include all attachments and any amendments up to the application filing date and include copies of all advisory, management and service agreements as part of the Holding Company Questionnaire (Form 8HC).
Holding Company Questionnaire Questions
Question 1.A. Attach and make a part hereof an affidavit by an executive officer of the Applicant Company who knows the facts listing the principal owners (10% or more of the outstanding shares) of such holding corporation by name and residence address, business occupation and business affiliations.
B. Attach the following: Holding Company Files such as 10 Q, Ultimate Controlling party information (Form B/C registration statement and Form F), SEC Filings, Consolidated GAAP Financial Statement, CPA Audit Report, CPA Reviewed Personal Financial Statements.
Question 2. Is the Applicant Company owned, operated or controlled, directly or indirectly, by any other state or province, district, territory or nation or any governmental subdivision or agency?
Question 3. Has any person who is presently an officer or director of Applicant Company or an individual who directly or indirectly controls 10% or more of the Applicant Company:
A. Been convicted on, or pleaded guilty or nolo contendere to, an indictment or information in any jurisdiction charging a felony for theft, larceny or mail fraud or, of violating any corporate securities statute or any insurance statute?
B. Presently engaged in a dispute with any state of federal regulatory agency?
C. A plaintiff or defendant in any legal action other than one arising out of policy claims?
Question 4. If a parent, subsidiary and/or affiliated insurer is admitted for the classes of insurance requested in the pending application, please differentiate the products and/or markets of the Applicant Company from those of the admitted insurer(s).
Question 5. Is the Applicant Company a member of a group of companies that shares any of the following:
A. Common facilities with another company or companies.
B. Services (e.g. accounting personnel for financial statement preparation).
C. Or, is a party to a tax allocation agreement in common with another company.
Statutory Memberships
In some states, the Applicant Company is required to join one or more rating, guarantee or other organizations before transacting insurance. Generally, the Applicant Company’s authorized lines of insurance govern statutorily mandated memberships. Review the Statutory Membership Requirements chart prior to contacting the licensure state about any required statutory memberships before transacting insurance. Attach documentation supporting membership application(s) as indicated, in states where required, or acknowledgment of required memberships as a Jurisdiction attachment.
SEC Filings or Consolidated GAAP Financial Statement
If the Applicant Company, its parent or its ultimate holding company has made a filing or registration with the U.S. Securities and Exchange Commission (SEC) in connection with a public offering within the last three years, or filed an 8K, 10K or 10Q within the last 12 months, the application must note that the filing, including any supplements or amendments, is available electronically from the SEC. If the Applicant Company, its parent or its ultimate holding company is not publicly traded, the application must include an attached copy of the Applicant Company’s most recent Consolidated GAAP financial statement. Attach the notice of SEC filings or copy of a Consolidated GAAP statement in the appropriate questionnaire.
Debt-to-Equity Ratio Statement
Members of a holding company system must complete debt-to-equity information. The comprehensive debt-to-equity ratio statement includes the following information.
A. Consolidated outside debt to consolidated equity ratio on a GAAP basis for the holding company.*
Debt Duration | Debt Amount ($) | Debt to Consolidated Equity Ratio |
Up to 5 years | ||
Up to 10 years | ||
Up to 20 years |
B. Provide the most recent consolidated holding company financial statement.
C. State if the holding company, on a consolidated basis, has a tangible net worth: a) for the past three years; b) at present; and c) provide projections with assumptions for a three-year period.
D. The Applicant Company must clearly substantiate the sources of repayment of any debt, including, but not limited to, whether the source of repayment is independent from the future income of the insurers.
E. Calculate the debt service (as reported in D above) required of each insurer as a percentage of the Applicant Company’s capital and surplus.
F. List the assets of the holding company, if any, that are pledged to fund the debt service or debt repayment of an affiliate or parent (include the assets or stock of any insurer subsidiaries)
G. List any guarantees (personal or otherwise) from the shareholders for repayment of the debt.
*Some states may require re-statement based upon statutory equity.
Public Records Package
Most states have requirements to disclose information to the public under a Public Records Act. To meet these public disclosure requirements certain items must be included with the application. While these documents may or may not be part of the substantive review, please be sure to attach the required documents with the application. The Public Records Package chart contains requirements for financial and operational filings. An Applicant Company that is seeking to form a new insurer should include all documents listed in the operational section of the chart for the application state. Attach all documents required as a jurisdiction attachment.
NAIC Biographical Affidavit (Biographical Affidavit)
A. The Applicant Company is required to complete an NAIC Biographical Affidavit (Form 11) in connection with pending or future application(s) for licensure or a permit to organize with a department of insurance in one or more states. The Applicant Company must submit an NAIC Biographical Affidavit on behalf of all officers, directors and key managerial personnel of the Applicant Company and individuals with a ten percent (10%), or more, beneficial ownership in the Applicant Company and the Applicant Company’s ultimate controlling person (“Affiant”).
B. The UCAA defines “Independent Third-Party” as:
- A consumer reporting agency (“CRA”) overseen by the Federal Trade Commission (“FTC”) and, therefore, subject to the FCRA, which have been vetted and is currently on the approved list;
- Has the ability to perform international background investigations; and
- One whose officers and directors have no material affiliation with the Applicant Company other than stock ownership amounting to less than one percent (1%) of total stock outstanding, unless prior approval is given by the department of insurance to which application is being made.
C. The NAIC Biographical Affidavit requests information with respect to the Affiant’s employment history, education, personal information and character. The NAIC Biographical Affidavit also includes the Disclosure and Authorization Concerning Background Reports (the “Disclosure & Authorization Form”). The signature of the Affiant on the Disclosure & Authorization Form permits an Independent Third-Party to conduct an independent third-party verification on the Affiant.
D. The NAIC Biographical Affidavit includes three types of the Disclosure & Authorization Form. There are three different Disclosure & Authorization Forms since certain state laws, regulations and rules require different kinds of disclosures and wording within such form. An Affiant must sign the corresponding Disclosure & Authorization Form(s) for the respective state(s) where the Affiant has lived or worked within the last ten (10) years. Refer to the Disclosure & Authorization Forms for further information.
E. The NAIC Biographical Affidavit is used to evaluate the suitability, competency, character and integrity of the Affiant in connection with an Applicant Company’s pending or future application(s) for licensure or a permit to organize with a department of insurance in one or more states.
The Independent Third-Party uses information contained in the NAIC Biographical Affidavit as a tool to perform an independent third-party verification to determine an individual’s fitness and propriety. The independent third-party verification may contain information bearing on the Affiant’s character, general reputation, personal characteristics, mode of living and credit standing (if required by the state). The Independent Third-Party Vendor shall use the independent third-party verification to create a background report (the “Background Report”).
F. The Disclosure & Authorization Form is valid for a maximum of six months. Additionally, an Affiant may revoke the authorization at any time by delivering a written revocation to the Applicant Company. Refer to the Disclosure & Authorization Form for further information.
G. The Background Reports are subject to the Fair Credit Reporting Act (“FCRA”). Pursuant to FCRA, the state departments of insurance and an Applicant Company who is seeking admission are “users” of consumer reports. The FCRA requires that the Applicant Company provide the Affiant with a copy of the “Summary of Your Rights Under the Fair Credit Reporting Act.” The Applicant Company should provide a copy of the “Summary of Your Rights under the Fair Credit Reporting Act” to each Affiant. This summary can be found at the Federal Trade Commission (“FTC") website. Background Reports are valid for six months from the signature date of the affidavit. Any alteration to the original biographical affidavit or updated signature will require a newly prepared background report.
H. The Applicant Company and state departments of insurance are required to comply with FCRA, especially as it relates to confidentiality of the information contained in such consumer reports. To the extent required by law, the states and Independent Third-Party Vendors should maintain the Background Reports procured under the Disclosure & Authorization Form as confidential. A copy of the FCRA is located here.
I. The department of insurance in the state where an Applicant Company files, or intends to file, an application and the Applicant Company may require the Background Report. An Affiant who desires a copy of their Background Report may request a copy from the Applicant Company or the CRA as indicated on the Disclosure & Authorization Form. Refer to the Disclosure & Authorization Form for further information.
J. Please check state requirements for those states that require additional background information, such as fingerprints, in place of, or in addition to, NAIC Biographical Affidavits. If applying in one of those states, necessary fingerprints and processing fees should be included.
Refer to the list of currently approved Independent Third-Party Vendors for Background Reports.
NAIC Biographical Affidavits must be completed on the most current form, in effect at the time the affidavit was signed and the Affiant shall not sign the Affidavits more than six months before the date the Applicant Company files the application. Each question on the biographical affidavit must have a response. If an answer is “None”, then so state. Incomplete biographical affidavits could delay the background investigation report and result in a delay of the application review by the state.
Submit original Biographical Affidavits (Form 11) that contain the Disclosure & Authorization Forms to the state department(s) of insurance in the Management Information Section of the application.
Disclaimer of Control, Biographical Affidavit, Group Cover Letter and Addendum Pages
Form 9 - Disclaimer of Control
Form 11 - Biographical Affidavit
Form 11a - Biographical Affidavit Group Cover Letter
Form 11b - Biographical Affidavit Addendum - Residence
Form 11b - Biographical Affidavit Addendum - Education
Form 11b - Biographical Affidavit Addendum - Employment
Form 11b - Biographical Affidavit Addendum - Licenses
Form 11b - Biographical Affidavit Addendum - Professional Societies
Form 11b - Biographical Affidavit Addendum - General
Form 11b - Biographical Affidavit Addendum - Blank
State-Specific Information
Some jurisdictions may have additional requirements before a Certificate of Authority is issued. Before completing a UCAA Primary Application, the Applicant Company should review the list of requirements on the State-Specific Requirements for the application state. Submit state-specific requirements as a jurisdiction attachment.
Some jurisdictions may have specific pre-approval requirements. Submit copies of all pre-approval documents in the jurisdiction requirements section.
Custody Agreements
The Applicant Company should include a statement setting forth whether or not any of the Applicant Company’s stocks, bonds, or other physical or book entry securities are in the physical possession of another entity.
If any of the Applicant Company’s stocks, bonds or other securities are not in the Applicant Company’s actual physical possession or in a safe deposit box under the exclusive control of the Applicant Company (except as shown in the Schedule of Special Deposits in the Applicant Company’s Annual Statement), the application must include the written agreement with each entity holding and/or administering these securities. The written agreement should include appropriate safeguards for the handling of the securities, in accordance with those specified in the NAIC Financial Condition Examiners Handbook (Handbook).
How to File Electronically
User ID
All IDs must be requested from the NAIC Helpdesk using the UCAA User ID Request Form, located on the UCAA website. First time users (start-up companies) will only have access to create a Primary Application. For all other users (IDs associated to an existing NAIC company code), the primary application will be available in addition to all currently available electronic UCAA.
Existing UCAA Users will need to first authenticate their UCAA ID in the new environment through this link: https://authenticate.naic.org/
Start Application
From the Home page, select Primary from the drop down menu and select Create.
A pop-up box will then display. Enter all required or applicable information:
- Proposed Company Name;
- Select the Application Jurisdiction;
- Attach Name Approval documents if required by the jurisdiction selected; and
- Enter the FEIN (if available)
All required information/fields are identified with an asterisk throughout the application. After the required and applicable fields have been completed, click Create.
The user will then click on the Go to Application button to proceed to the application.
The proposed Applicant Company name can be modified after an application has been created. Select Manage Details, located under the User Profile.
Only the proposed company name and FEIN can be updated/modified after creation of the application and a reason for that change must be provided.
Audit History
The audit history will capture the progress of the application as it is completed, any changes or edits made, requests for information and attachments, and any pertinent details of an amended application.
Summary Page
When the application is created, it will default to the summary page which contains pertinent information regarding the application. The summary page provides the current status of the application, as it moves through the various submission and review/approval stages of the application process. While the application is in a Creation status, the substatus will remain in progress until the users submits the application to the intended jurisdiction. After submission, the substatus can show “paused” if the state has submitted a request for information (RFI) to the company and the substatus will remain paused until the Applicant Company has responded, via the RFI, with the necessary information to the jurisdiction.
Manage Designees
The User who creates the application will have access to work in the application. To allow other authorized users access they will need to be added individually. Only individuals with a UCAA ID can be added. When appropriate remove any User as a designee.
Statuses
Creation: an application has been started by the Applicant Company user and is currently being worked on/ completed by the company. (non-submitted)
Submission: Before a PDF of the application forms can be created, a usage fee must be paid. Once payment has been confirmed/ validated, a separate link will appear in the Actions to Submit the Application. A DocuSign envelope will also be created to notify the designated officer or director of the request for signature via email.
Signature: Once the designated officer or director has signed the certification and attestation page it will automatically be sent to the intended jurisdiction. The Applicant Company can recall the signature, or the signatory officer can refuse to sign the document if the application needs to be edited.
Acceptance: Once the intended jurisdiction, receives the application, it will review the contents of the application to ensure all requirements have been met. When all requirements are met, the Jurisdiction will accept the application as complete and assign the review to their regulatory team. A lead reviewer will be designated and listed under the Details section of the Summary page.
Review: A lead reviewer and other assigned state reviewers will receive notification that a primary application has been assigned for their review. During this process if there are any questions regarding the application information or attachments the assigned reviewers will contact the Applicant Company via an RFI. The link to the RFI is located at the top, left side of the summary page.
Under the status bar and to the right of the summary page is a section labeled “Action” as the user works throughout the application various actions become available.
When a Lead Reviewer is assigned, they will be identified in the Details section on the Summary page.
The status bar will indicate the status of the application.
Recommendation: the state has completed their review and will make a recommendation to either approve or not approve the application. If approved, the state may prepare and attach a consent order of additional requirements specified in the approval letter with necessary items/information that is required prior to the issuance of a certificate of authority. If not detailing why the application was not approved will be included with the RFI.
Certification: The jurisdiction has confirmed the company details and will issue the certificate of authority. At this time the state will request that a NAIC company code (cocode) be obtained.
Withdraw: If the state has recommended to non-approve the company, the company will need to withdraw their application. When the application is withdrawn the application and all corresponding RFIs will automatically be closed.
Requirements
All application requirements are located on the Summary page under Requirements. Each requirement input screen will populate the company input information onto the appropriate application form. The symbol to the left will indicate the status of each requirement.
NOTE: Future Enhancement: Each required page will be viewable on the appropriate application form template.
NOTE: Unless otherwise stated the User should upload pdf format for all attached documents.
Usage Fee
FEES/CHARGES: The company user must pay a transaction fee for use of the electronic UCAA which shall be collected at the time of filing. The NAIC reserves the right to change or modify the transaction fee upon thirty (30) days’ notice to the filer. All fees and charges are non- refundable. NAIC reserves the right to terminate or disable access to UCAA in the event of non-payment of fees or charges.
The Usage fee must be paid before the link to create the Docusign envelop appears in the Actions section.
The PDF document will be viewable under Documents on the Summary Page.
Application Accepted
Once the jurisdiction receives the application, it will review the contents of the application to ensure all requirements have been met. Once the requirements are confirmed, the application will be accepted as complete and assigned to their regulatory team for review. A lead reviewer will be designated and listed under the Details section of the Summary page. The Applicant Company can correspond directly with the Lead Reviewer through an RFI with any questions.
Request for Information (RFI)
The jurisdiction will conduct their review and correspond with the company via the RFI with any questions or comments. The link to create or view the RFI is located in the upper right-hand corner under the User profile information Summary page.
The company can communicate with the jurisdiction any time during the application process. To initiate communication. Select Create New RFI
The lead reviewer assigned will automatically receive the RFI, there is no need to type the recipient information. If the filing has not been assigned the RFI will go to the Application Facilitator. Once the application is assign, all RFIs will go directly to the the state reviewers.
RFIs can only be closed by the individual who has initiated the communication by selecting the Close RFI button located in the upper right hand corner of the application web page.
RFI’s are created when the application has been approved or not approved by the jurisdiction and details will be attached to the RFI. The Applicant Company should respond via the RFI. If the Applicant Company chooses to withdraw their application for non-approval all open RFIs will automatically be closed.
Amend Application
The state may reach out to the company to request specific clarification or updates to submitted information via an amendment. The company can amend their application at any time during the review process, and with any substatus of in progress or paused.
The state will receive an email notification that the company has initiated an amendment and will be able to review the explanation given for the amendment.
Once initiated, the amendment version will show in details section, the status will revert back to creation and the requirements will have the edit buttons available. The amendment can be cancelled at any time before it is sent for signature.
Only the items updated/validated will show as completed and will require a detailed explanation of the changes made.
The explanation provided should be thorough and detail every change made, when the cover letter is received by the state it will direct them to the exact changes and not slow down their review.
Each version of the application is available to view and download by selecting View Application Document and then Generate Zip file. The application version will always default to the most current version, use the dropdown arrow to view previous versions.
Withdraw Application
The applicant company can choose to withdrawal their application at any time after submission or by the request of the jurisdiction reviewer. Select the withdraw icon and provide an explanation for the withdrawal. Please note that in the window, is the only time the withdrawal process can be cancelled. Once the withdraw button is selected the status will change and no other actions will be available.
Once the withdraw is confirmed the status bar will change to withdrawal.
And all actions will be removed. The application can be downloaded from the Documents section.
Download Documents
Select generate zip link in the top right hand section of the screen and then download zip.
The zip file is organized by section, each section is identified by form number, select the folder to view pdf appliction form and attachments.
Application Dashboard
The application dashboard or UCAA home page has multiple features for sorting, searching, or importing the list of applications. Each column heading can be sorted by ascending or descending order.
The search bar allows a user to search for any information included in the columns. You can create specific filtered searches by jurisdiction or status and then name those searches and save via the filter icon. To do this:
- Enter your search criteria;
- Select your search criteria; and
- View results.
To save the specific search:
- Select the filter icon;
- Select save filter as….
- Name your search; and
- Click save.
As more applications are converted or created to this portal the search function will be extremely useful.
Saved filters will appear above the search bar. Filters can be modified at any time.
Company Details
Located on the dashboard is a quick access to the certified companies in the User’s authorized company association. Once an application is approved and certified the quick link will show the company name, cocode (if and when added) and the FEIN. Only authorized users for the company can view/access this information.
My RFIs
On the lower screen of the dashboard is the “my RFIs” list, this communication list will display all ongoing requests for information correspondence with the state for quick access. Email notifications are automatically generated at the time of submission, but for follow up this quick access list will assist with a quick reply without searching for the application tracking number or email notification link. This section comes with a search bar and filter. All open RFIs will be listed here with the last updated date provided. The subject is a quick link to the communication thread.