Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Illinois
Ann Gillespie was appointed as Acting Director of the Illinois Department of Insurance (DOI) in April 2024 by Gov. JB Pritzker.
As a former Illinois state senator, Acting Director Gillespie sponsored legislation for the new state-based marketplace (SBM), also known as the Illinois Health Benefits Exchange, which Gov. Pritzker signed into law in 2023. The SBM will operate within the Illinois DOI, enrolling Illinoisans in federal Affordable Care Act (ACA) marketplace health plans beginning Nov. 1, 2025. Additionally, she served as chair of the Senate Appropriations Committee for Health and Human Services and chair of the Medicaid Working Group. She also was a member of the Senate Insurance Committee.
Prior to joining the Illinois General Assembly in 2019, Acting Commissioner Gillespie practiced health care law, served as chair of the Illinois HMO Guaranty Association, and consulted with state insurance departments managing health maintenance organizations (HMOs) in receivership.
Acting Director Gillespie is a Six Sigma Black Belt with expertise leading teams in health insurance operations process improvement. She has held several leadership roles in the health care industry, including at CVS/Caremark. She was vice president, member communications operations, heading member communication strategy and operations for commercial and Medicare lines of business. Prior to that, she was vice president, operations member experience, leading the pharmacy benefit manager (PBM) enterprise team.
Acting Director Gillespie earned a Juris Doctor (J.D.) from DePaul University College of Law (Chicago, IL) and a bachelor’s degree from the University of Illinois at Urbana-Champaign.
115 S. LaSalle Street
13th Floor
Chicago, IL 60603
United States
Illinois Department of Insurance
320 W. Washington Street
4th Floor
Springfield, IL 62767
United States
Primary Phone Number:
Primary Fax Number:
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Department
Category
Contact
Phone
Email
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Illinois
Patrice Dziire
Deputy Director, Consumer Education & ProtectionPatrice.Dziire@illinois.gov
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Illinois
Shannon Whalen
Chief Deputy Director of Financial SolvencyShannon.Whalen@illinois.gov
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Illinois
Ryan Gillespie
Chief Deputy Director of Product LinesRyan.Gillespie@illinois.gov
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Illinois
Beth Sill
Executive Assistant to the Director - Chicago OfficeElizabeth.Sill@illinois.gov
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Illinois
Annual Statements - All Companies
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
Annual Statements - Life, Accident & Health/HMO
Ben Berry
Acting Unit SupervisorBen.Berry@illinois.gov
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Illinois
Annual Statements - Property & Casualty
Vacant
Analysis Supervisor -
Illinois
Company Licensing - Health Maintenance Organization (HMO)/Life, Accident & Health
Amy Stuart
Unit Supervisoramy.stuart@illinois.gov
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Illinois
Company Licensing - Property & Casualty
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
Company Licensing - Surplus Lines, Captive, Risk Retention and Purchasing Groups
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
Conservation, Rehabilitations - Liquidations
Kevin Baldwin
Office of Special Deputy Receiverkbaldwin@osdchi.com
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Illinois
Department Counsel
Joanna Coll
Chief General Counseljoanna.coll@illinois.gov
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Illinois
Deposits
Lindsey Merriman
Accountant Supervisor, Tax & AuditLindsey.F.Merriman@illinois.gov
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Illinois
Examinations - Financial (Life, Accident & Health/Property & Casualty)
Cindy Andersen
Chief Examinercindy.andersen@illinois.gov
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Illinois
Examinations - Financial (Property & Casualty)
Cindy Andersen
Chief Examinercindy.andersen@illinois.gov
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Illinois
Examinations - Market Conduct (Life, Accident & Health/Property & Casualty)
Vacant
Chief Market Conduct Examiner -
Illinois
Examinations - Producer (Agent)
Sara Stanberry
Assistant Deputy Director - Licensing, Education and TestingSara.Stanberry@illinois.gov
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Illinois
Fees - Companies (Life, Accident & Health/Property & Casualty)
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
Fraud - Insurance Company
Justin Hammersmith
Deputy Director, InvestigationsJustin.Hammersmith@illinois.gov
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Illinois
Guaranty Funds - Inquiries
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
InsurTech
CJ Metcalf
Deputy Director of Innovation and Emerging Issuescj.metcalf@illinois.gov
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Illinois
Media Relations/Public Information
Caron Brookens
Public Information OfficerCaron.Brookens@illinois.gov
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Illinois
Multiple Employer Welfare Arrangements
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
National Health Care/Policy and Form Filing - Health and HMOs
Vacant
Deputy Director of Health Products -
Illinois
Policy and Form Filing - Life & Annuities
Jeff Varga
Deputy Director, Life and Annuity Products DivisionJeff.Varga@illinois.gov
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Illinois
Policy and Form Filing - Property & Casualty
Julie Rachford
Deputy Director, Property and Casualty ProductsJulie.Rachford@illinois.gov
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Illinois
Premium Tax/Training
Kathy Staggs
Assistant Deputy Directorkathleen.staggs@illinois.gov
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Illinois
Producer (Agent) Licensing
Sara Stanberry
Assistant Deputy Director - Licensing, Education and TestingSara.Stanberry@illinois.gov
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Illinois
Property & Casualty - Commercial Lines and Property Lines
Julie Rachford
Deputy Director, Property and Casualty ProductsJulie.Rachford@illinois.gov
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Illinois
Unlicensed Entities
Marcy Savage
Deputy Director, Corporate Regulatory SectionMarcy.Savage@illinois.gov
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Illinois
Workers' Compensation Fraud
Justin Hammersmith
Deputy Director, InvestigationsJustin.Hammersmith@illinois.gov
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