Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Wisconsin
Nathan Houdek was appointed as Wisconsin’s Insurance Commissioner by Gov. Tony Evers in January 2022. He previously served as Deputy Commissioner of Insurance for three years under former Commissioner Mark Afable.
Commissioner Houdek serves as the state's chief regulator of insurance and oversees the operations of the Office of the Commissioner of Insurance (OCI). He is also chair of the Injured Patients and Families Compensation Fund (IPFCF), which is governed by the Board of Governors. Additionally, he is a member of the Wisconsin Retirement Board and the board of directors for the Wisconsin Insurance Security Fund, the state’s guaranty fund.
Having spent more than 20 years working in state legislative and regulatory affairs, Commissioner Houdek has extensive experience finding solutions to complex public policy and regulatory challenges across all lines of insurance. He has held several senior-level roles in the public and private sectors, including serving as a principal at one of Wisconsin's largest public affairs and business consulting firms and as chief of staff to a former minority leader in the Wisconsin State Senate.
As a member of the National Association of Insurance Commissioners (NAIC), Commissioner Houdek is chair of the Financial Condition (E) Committee, the Accelerated Underwriting (A) Working Group, and the Health Innovations (B) Working Group. Additionally, he is a member of the Life Insurance and Annuities (A) Committee and various task forces and working groups. He is also vice chair of the Governance Committee of the Interstate Insurance Product Regulation Commission (Compact).
Commissioner Houdek earned a master of business administration and a bachelor’s degree from the University of Wisconsin-Madison (Madison, WI). He is actively involved with the Madison Public Library Foundation.
Wisconsin Office of the Commissioner of Insurance
P.O. Box 7873
Madison, WI 53707-7873
United States
Wisconsin Office of the Commissioner of Insurance
P.O. Box 7872
Madison, WI 53707-7872
United States
Primary Phone Number:
Primary Fax Number:
-
Department
Category
Contact
Phone
Email
-
Wisconsin
Jesse Patchak
Director, Office of Operational Managementjesse.patchak@wisconsin.gov
-
Wisconsin
Vacant
-
Wisconsin
Kristina Thole
Director, Office of Administrative Serviceskristina.thole@wisconsin.gov
-
Wisconsin
Agent Licensing
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Annual Statement and Company Licensing
Mary Sue Gilardi
Records Management Supervisormarysue.gilardi@wisconsin.gov
-
Wisconsin
Consumer Complaints and Inquiries
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Consumer Counseling Program for Seniors
Vicki Buchholz
Medigap Coordinatorboaltc@wisconsin.gov
-
Wisconsin
Continuing Education
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Department Counsel
Lauren Van Buren
Chief Legal Counsellauren.vanburen@wisconsin.gov
-
Wisconsin
Deposits
Mary Sue Gilardi
Records Management Supervisormarysue.gilardi@wisconsin.gov
-
Wisconsin
Examinations - Agent
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Examinations - Financial
Karl Albert
Chief, Section IV, Division of Financial Regulation -
Wisconsin
Examinations - Financial
Kristin Forsberg
Chief, Section I, Division of Financial Regulationkristin.forsberg@wisconsin.gov
-
Wisconsin
Examinations - Financial
Aaron Kenseth
Chief, Section II, Division of Financial Regulationaaron.kenseth@wisconsin.gov
-
Wisconsin
Examinations - Financial
Amy J. Malm
Administrator, Division of Financial Regulationamy.malm@wisconsin.gov
-
Wisconsin
Examinations - Financial
Elena Vetrina
Chief, Section III, Division of Financial Regulationelena.vetrina@wisconsin.gov
-
Wisconsin
Examinations - Market Conduct
Rebecca Rebholz
Administrator, Division of Market Regulation & Enforcementrebecca.rebholz@wisconsin.gov
-
Wisconsin
Fees - Agents
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Fees - Companies
Suzanne Vinmans
License Permit Program Associate, Support Sectionsuzanne.vinmans@wisconsin.gov
-
Wisconsin
Health and Life Insurance
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Information Services
Jane Frankiewicz
IT Director, Information Services Sectionjanef.frankiewicz@wisconsin.gov
-
Wisconsin
Life Insurance
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Market Analysis
Darcy Paskey
Chief, Market Analysis Sectiondarcy.paskey@wisconsin.gov
-
Wisconsin
Media Relations/Public Information
Sarah Smith
Director of Public Affairssarah.smith2@wisconsin.gov
-
Wisconsin
NAIC Liaison
Jill Kelly
Executive Staff Assistantjillm.kelly@wisconsin.gov
-
Wisconsin
NAIC Liaison
Sarah Smith
Director of Public Affairssarah.smith2@wisconsin.gov
-
Wisconsin
Premium Tax
John Litweiler
Chief, Division of Financial Regulationjohn.litweiler@wisconsin.gov
-
Wisconsin
Property & Casualty - Commercial Lines
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Property & Casualty - Personal Lines
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
State Life Insurance Fund
Sarah Wehnes
Insurance Program Managersarah.wehnes@wisconsin.gov
-
Wisconsin
Statistical Reporting
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Training Opportunities
Kendra Lazzeroni
Training Coordinator, Office of Administrative Serviceskendram.lazzeroni@wisconsin.gov
Find an Insurance Agent
Select a state or jurisdiction to search for an insurance agent.
File a Complaint
Having a problem with an insurance company or agent? Find your state insurance department and file a complaint.
InsurTech, Innovation & Technology Contacts
Find state contacts ready to introduce you to the regulatory process.