Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.

Wisconsin

Nathan Houdek has served as Commissioner of Insurance for the State of Wisconsin since his appointment by Governor Tony Evers in January 2022. He previously served as Deputy Commissioner of Insurance for three years under former Commissioner Mark Afable.
Commissioner Houdek serves as the state's chief regulator of insurance and oversees the operations of the Office of the Commissioner of Insurance. He is also chair of the Injured Patients and Families Compensation Fund Board of Governors and a member of the Wisconsin Retirement Board and the Wisconsin Insurance Security Fund (the state’s guaranty fund) Board of Directors.
As a member of the NAIC, Commissioner Houdek currently serves as vice chair of the Financial Condition (E) Committee, chair of the Accelerated Underwriting (A) Working Group and the Health Innovations (B) Working Group, vice chair of the Financial Stability (E) Task Force, and as a member of the Life Insurance and Annuities (A) Committee and various task forces and working groups. He is also vice chair of the Governance Committee of the Interstate Insurance Compact Commission.
Having spent over 20 years working in state legislative and regulatory affairs, Commissioner Houdek has extensive experience finding solutions to complex public policy and regulatory challenges across all lines of insurance. He has held several senior-level roles in the public and private sectors, including serving as a principal at one of Wisconsin's largest public affairs and business consulting firms and as chief of staff to a former minority leader in the Wisconsin State Senate.
Commissioner Houdek grew up in northern Wisconsin and earned his BA and MBA degrees from the University of Wisconsin-Madison. He is actively involved with the Madison Public Library Foundation.
Wisconsin Office of the Commissioner of Insurance
P.O. Box 7873
Madison, WI 53707-7873
United States
Wisconsin Office of the Commissioner of Insurance
P.O. Box 7872
Madison, WI 53707-7872
United States
Primary Phone Number:
Primary Fax Number:
-
Department
Category
Contact
Phone
Email
-
Wisconsin
Rachel Cissne Carabell
Deputy Commissionerrachel.cissnecarabell@wisconsin.gov
-
Wisconsin
Jesse Patchak
Director, Office of Operational Managementjesse.patchak@wisconsin.gov
-
Wisconsin
Kristina Thole
Director, Office of Administrative Serviceskristina.thole@wisconsin.gov
-
Wisconsin
Agent Licensing
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Annual Statement and Company Licensing
Mary Sue Gilardi
Records Management Supervisormarysue.gilardi@wisconsin.gov
-
Wisconsin
Consumer Complaints and Inquiries
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Consumer Counseling Program for Seniors
Vicki Buchholz
Medigap Coordinatorboaltc@wisconsin.gov
-
Wisconsin
Continuing Education
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Department Counsel
Lauren Van Buren
Chief Legal Counsellauren.vanburen@wisconsin.gov
-
Wisconsin
Deposits
Mary Sue Gilardi
Records Management Supervisormarysue.gilardi@wisconsin.gov
-
Wisconsin
Examinations - Agent
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Examinations - Financial
Vacant
Chief, Section IV, Bureau of Financial Analysis and Examinations -
Wisconsin
Examinations - Financial
Kristin Forsberg
Chief, Section I, Bureau of Financial Analysis and Examinationskristin.forsberg@wisconsin.gov
-
Wisconsin
Examinations - Financial
Amy J. Malm
Administrator, Division of Financial Regulationamy.malm@wisconsin.gov
-
Wisconsin
Examinations - Financial
Levi Olson
Chief, Section II, Bureau of Financial Analysis and Examinationslevi.olson@wisconsin.gov
-
Wisconsin
Examinations - Financial
Elena Vetrina
Chief, Section III, Bureau of Financial Analysis and Examinationselena.vetrina@wisconsin.gov
-
Wisconsin
Examinations - Market Conduct
Rebecca Rebholz
Administrator, Division of Market Regulation & Enforcementrebecca.rebholz@wisconsin.gov
-
Wisconsin
Fees - Agents
Melody Esquivel
Insurance Program Manager, Agent Licensing Sectionmelody.esquivel@wisconsin.gov
-
Wisconsin
Fees - Companies
Suzanne Vinmans
License Permit Program Associate, Support Sectionsuzanne.vinmans@wisconsin.gov
-
Wisconsin
Health and Life Insurance
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Information Services
Bonnie Tiedt
IT Director, Information Services Sectionbonnied.tiedt@wisconsin.gov
-
Wisconsin
Injured Patients and Families Compensation Fund
Brynn Bruijn-Hansen
Insurance Program Managerbrynn-bruijnhansen@wisconsin.gov
-
Wisconsin
Life Insurance
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Local Government Property Fund
Brynn Bruijn-Hansen
Insurance Program Managerbrynn-bruijnhansen@wisconsin.gov
-
Wisconsin
Market Analysis
Diane Dambach
Chief, Market Analysis Sectiondiane.dambach@wisconsin.gov
-
Wisconsin
Media Relations/Public Information
Sarah Smith
Director of Public Affairssarah.smith2@wisconsin.gov
-
Wisconsin
NAIC Liaison
Sarah Smith
Director of Public Affairssarah.smith2@wisconsin.gov
-
Wisconsin
NAIC Liaison
Jill Kelly
Executive Staff Assistantjillm.kelly@wisconsin.gov
-
Wisconsin
Premium Tax
John Litweiler
Chief, Bureau of Financial Analysis and Examinationsjohn.litweiler@wisconsin.gov
-
Wisconsin
Property & Casualty - Commercial Lines
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Property & Casualty - Personal Lines
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
State Life Insurance Fund
Sarah Wehnes
Insurance Program Managersarah.wehnes@wisconsin.gov
-
Wisconsin
Statistical Reporting
Christina Keeley
Chief, Consumer Affairs Sectionchristina.keeley@wisconsin.gov
-
Wisconsin
Training Opportunities
Open
Insurance Administrator, Funds and Program Management
Find an Insurance Agent
Select a state or jurisdiction to search for an insurance agent.
File a Complaint
Having a problem with an insurance company or agent? Find your state insurance department and file a complaint.
InsurTech, Innovation & Technology Contacts
Find state contacts ready to introduce you to the regulatory process.