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Transparency and Readability of Consumer Information (C) Working Group

2021 Membership

2021 Charges

The Transparency and Readability of Consumer Information (C) Working Group will:

  1. Study and evaluate actions that will improve the capacity of consumers to comparison shop based on differences in coverage provided by different insurance carriers offering personal lines products.
  2. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
  3. Assist other groups with drafting language included within consumer-facing documents.
  4. Consider drafting regulatory best practices that serve to inform consumers of the reasons for significant premium increases related to property/casualty (P/C) insurance products.
  5. Update and develop webpage and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance.
  6. Consider the possibility of disclosures or consumer education information regarding the fact that homeowners policies do not cover losses from flood, earthquake or other specified disasters.
Transparency Call 210720

Public Webex Meeting
Tuesday, July 20, 2021
2:00 PM ET, 1:00 PM CT, 12:00 PM MT, 11:00 AM PT Expected Length of Call: 1 hr
Webex Link

Meeting in lieu of National Meeting.

Related NAIC Publications


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(816) 783-8909

Sara Robben 
Statistical Advisor 
Phone: (816) 783-8230

Please see the current Committee List for a complete list of committee members.