2026 Charges

1. The Transparency and Readability of Consumer Information (C) Working Group will:
   
   1. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
   2. Assist other groups with drafting language included within consumer-facing documents.
   3. Monitor states that have implemented disclosures for premium increases related to P/C Insurance products.
   4. Update and develop web page and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance, as needed.
   5. Develop a guidance document for states that requires companies to disclose what property attributes are on file for their property that impact premium.
   6. Develop consumer information materials about concepts that consumers don't readily understand, e.g. deductibles and how to calculate them.
   7. Study and evaluate ways to engage department of insurance (DOI) communication with more diverse populations, such as rural communities.