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Transparency and Readability of Consumer Information (C) Working Group

2022 Membership

2023 Proposed Charges

The Transparency and Readability of Consumer Information (C) Working Group will:

  1. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
  2. Assist other groups with drafting language included within consumer-facing documents. 
  3. Discuss disclosures for premium increases related to P/C insurance products. . 
  4. Update and develop web page and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance. 
  5. Study and evaluate ways to engage department of insurance (DOI) communication with more diverse populations, such as rural communities.

2022 Adopted Charges

The Transparency and Readability of Consumer Information (C) Working Group will:

  1. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
  2. Assist other groups with drafting language included within consumer-facing documents.
  3. Complete the drafting of regulatory best practices that serve to inform consumers of the reasons for significant premium increases related to property/casualty (P/C) insurance products.
  4. Update and develop webpage and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance.
  5. Study and evaluate ways to engage Department of Insurance communication to more diverse populations, such as rural communities.

NAIC Support Staff: Sara Robben

Transparency WG Call 2211115

Public Webex Meeting
Tuesday, November 15, 2022
3:30 PM ET, 2:30 PM CT, 1:30 PM MT, 12:30 PM PT
Expected Length of Call: 1 hr
Webex Link

Virtual meeting in lieu of the Fall National Meeting to adopt consumer education on premiums document and Rate/Rule filing document, and discuss next steps.


Related NAIC Publications

Contacts

Media Inquiries
(816) 783-8909
news@naic.org


Sara Robben 
Regulatory Research Specialist
(816) 783-8230

Please see the current Committee List for a complete list of committee members.