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Transparency and Readability of Consumer Information (C) Working Group

2023 Membership

2023 Adopted Charges

The Transparency and Readability of Consumer Information (C) Working Group will:

  1. Facilitate consumers’ capacity to understand the content of insurance policies and assess differences in insurers’ policy forms.
  2. Assist other groups with drafting language included within consumer-facing documents. 
  3. Discuss disclosures for premium increases related to P/C insurance products. . 
  4. Update and develop web page and mobile content for A Shopping Tool for Homeowners Insurance and A Shopping Tool for Automobile Insurance. 
  5. Study and evaluate ways to engage department of insurance (DOI) communication with more diverse populations, such as rural communities.

NAIC Support Staff: Sara Robben

Transparency WG Call 2211115

Public Webex Meeting
Tuesday, November 15, 2022
3:30 PM ET, 2:30 PM CT, 1:30 PM MT, 12:30 PM PT
Expected Length of Call: 1 hr
Webex Link

Virtual meeting in lieu of the Fall National Meeting to adopt consumer education on premiums document and Rate/Rule filing document, and discuss next steps.

Related NAIC Publications


Media Inquiries
(816) 783-8909

Sara Robben 
Regulatory Research Specialist
(816) 783-8230

Please see the current Committee List for a complete list of committee members.